Central Kitsap Urgent CareAdd to Favorites
10513 Silverdale Way NW Ste 106Silverdale, WA 98383Map & Directions
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This is one of the worst medical facilities I have been a patient with. The staff here have a don't care attitude, which doesn't fly in this line of work dealing with people everyday, especially with medical care and attention. I had requested some medical documents for military medical. Since those were paid for out of my own pocket and not the military, I own those records. I have gotten copies before, but my was file lost so now I have to restart this process. When talking with the nurse I was transferred to in order to request my file, she said I am not authorized to access my own file because the test was requested by the military. When I tried to ask her some questions, she purposely hung up the phone. This is unacceptable behavior and down right disrespectful. I called back and was informed she was with a patient and busy. If your staff is that busy in which I can't ask a few questions over the phone then maybe they need to quit or have better communication skills for the job.
We drove up to this office at 6:45, and were happy to see the "open" sign out on the road. However, we were told to take our ill infant to elsewhere, because while they were open, they would not see patients after 6:30. Why on earth can't they set their office hours to end at 6:30 so it's clear that is when service ends? Or, set the last appointment at 7 and staff the office until 7:30 so the services line up with the published hours? We wouldn't have wasted time driving our extremely ill infant to this office if we'd known that while it was "open" it was effectively closed. (There were no other patients waiting, it was not busy, the office folks just wanted to head home). IMO, terrible service, and we will definitely head to the Doctors Clinic Urgent Care in Bremerton in the future.
My first and only experience here was a joke.
When I got there there was no one in the waiting room and still it took over an hour from start to finish of my visit and most of that was spent waiting both in and out of the exam room.
The staff were only friendly to the point as to avoid being socially rude, but nothing more.
Also the doctor was a quack. I told him I have had chronic problems with two things my whole life and that they were back and he insisted that they were something else entirely.
Scared the hell out of me when he came in asking me how long I'd had a certain highly contagious and antibiotic resistant illness THAT I'VE NEVER HAD AND NEVER SAID I HAD then told me later that it didn't look like I had that at all. I mean, no crud Sherlock.
He didn't listen, but barreled ahead with his own assumptions. His bedside manner in general sucked. AND HE DIDN'T USE GLOVES!
I would NOT recommend Central Kitsap Urgent Care for anyone. If you can, travel up to North Kitsap Urgent Care. They're fantastic.
12/10/2010Provided by Citysearch -
Staff has always been very nice every time I've gone. If you went in feeling sick they usually call a few days later to see if your feeling better or if they need to make some changes for you. They're willing to work with you money wise. As well as give you advise to other places that are cheaper if you don't have much money. Have always been very helpful. They have always asked my opinion prescription wise to see if want to spend more money on a med that u don't have to take as much or less money on a med that works but has more doses. Would definitely recommend them.
04/24/2009Provided by Citysearch -
That this place advertises as an ""Urgent Care"" clinic is beyond a lie. In severe (but non-emergent) discomfort I arrived on a Sunday only to be told by the receptionist in a rude and condescending way that I could not be seen. Though I provided my primary care physician's name and phone number (so that they could verify) they refused to even evaluate me based on the fact that I should have seen my regular doctor. That I was there because my regular doctor was not open on a Sunday did not phase them in the least. No chance was given to talk to the doctor or to explain my situation. No history was taken and no benefit of the doubt offered. I would advise people to avoid this place at all cost. They are as unprofessional and unethical a group of health care providers as could possibly exist.