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Putting Heart Into Professional Pet Care

Hours

Regular Hours

Extra Phones

Phone: (703) 216-5946

Payment method
amex, cash, check, debit, discover, master card, visa, invoicing available, paypal
Other Email

Category
Pet Services

COUPONS & DEALS

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Reviews

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modernchic

05/13/2013

Overall

DO NOT TRUST!!!!



I tried to make an appointment with Sherry and Pet Partners to take care of some basic cat sitting while I am away the end of May. I contacted her on the 1st and asked if she could come in on 4 days while I am away to scoop and give fresh water (they have an automatic feeder). After agreeing that she could watch them those days, we set a date and time for her to come in and meet the cats. She was a no show: no call, no email until 2 hours after the appointed time, and only after I emailed her. I agreed to reschedule to today (despite my hesitation about how good the care could be, I mean she totally just "let time slip away"), and waited again. I called the line 15 minutes before to verify (after she gave me the time slot for the reschedule) out appointment, left a message and again waited. 10 minutes past the appointed time I received a brief email: "I am sorry but I will have to pass on this. I have just gotten too busy." Really? No alternatives, no suggestions, nothing? Just leave a home owner in the lurch less than 2 weeks before they are supposed to depart?!?!? Man, I would not trust this woman to do anything, if this is how she treats a commitment!!!! If you hire her, I would check in quite often while you are away!!!

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