Purchased a 2013 GMC Yukon XL from this dealer. Less than 2 weeks after the sale the wheel hub left my wife stranded. Two days of phone calls and being transferred around only to hear they would not make it right. BUYER BEWARE! This dealer is only interested in one time sales only and will not stand behind their "certified used" vehicles! DO NOT RISK YOUR TIME OR MONEY WITH THIS DEALERSHIP!!
The service department is poorly run. They broke something not related to the service we brought the car in for. They replaced the part free but charged us 80 for labor on something they broke. Plus it took them 2 days to complete the job. We brought the car in for a replacement key.
I bought a Gray Impala from Autry Morlan and I love it very much. I cannot believe how easy that Shannon Stanley made this happen for me. I would recommend this dealership to anyone.
My son bought a 2012 Town and Country Van from this dealership one year ago. It was a certified pre-owned vehicle that is supposed to be checked rigorously. The brakes totally went out and all brake pads and the rear rotors had to be replaced. I asked the sales manager what type of inspection they did on used cars and he said minimal trying to explain how very worn pads could have been on a used vehicle they sold. Somehow minimal and certified don't go together and my son was charged over $500.00 for the repairs. I will not only never purchase from this dealer again but will never purchase another Chrysler or Jeep. If you have to have a Jeep or Chrysler I would purchased it form someone other than Morlan.