I just put the wonderful staff of this USPS location through the absolute wringer because it seemed like a package meant for my mother's birthday was left out and disappeared. This exact situation had just happened to me earlier this month and none of the packages were recovered. But, in this case, my mother mistook the package I sent for one she was expecting. So, so embarrassing, but Stacy, Steven and Shea (sp?) were so gracious, understanding and helpful during the process of locating it.Although I live in NYC, I have dealt with this staff a number of times during trips back home and they have always been so awesome and accommodating (e.g., giving me packaging materials when I ran out, offering less expensive/more efficient shipping methods and quickly retrieving packages when a notice was left - in stark contrast to my experience up here).So sorry about the drama, guys - you are the best!!