This is company is absolutely AWESOME! From the Towing to the Storage. They are always so helpful and accommodating to others needs. I highly recommend using Garden Canyon Towing and Garden Canyon U-Store-it.
Serving the Sierra Vista Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
Duane of Goen's waited from 9:00 am at the Enterprise car rental office in Sierra Vista for them to release a car so he could drive it to me in Bisbee and trade out a faulty car I had rented at the Tucson airport. He finally got here at 4:00 and gave excellent service. Please thank him.
My car broke down in Sierra Vista and we were staying in Tombstone (live in PHX). Well I called AAA and they sent Mike from Goens tow-en. It was late at night and O'reillys wasn't open until the next day. Mike called O'reillys and ordered an alternator to be delivered the following day. We dropped off my truck on his property and his son Daniel drove me and girlfriend to Tombstone that night and picked us up in the morning!! When we got to O'reillys in the morning it was closed so Mikes family welcomed us with their hospitality for a few hours while the part was delivered. We went to O'reillys and grabbed the part and when we got back Mike had already taken out my alternator ready to be replaced so we can hit the road back to PHX. Our experience was very professional and they welcomed us with warm hearts. They went the extra mile, and a mile after that! No words can explain how welcoming and helpful they were to us. We even made a few friends!! Thank you Mike and your family!!
My motorcycle broke down in Bisbee today. Called AAA and Duane from Goen's came out. He definitely went "the extra mile" to help me and I really appreciate it. A real professional.
I rented their ocean container. The unit was good, water tight, no issues with their unit. Customer service was not bad or particularly good.
AAA sent your company out today to get my van off the highway, it was a high priority call. I do not remember the driver's name I hope you can get it from the call record. He was professional, and very concerned about my safety, not to mention a million dollar smile which put me at ease. Please commend him and THANK YOU so much for such great service!! Cindy Holliday
Our 40 ft RV broke down in Bisbee, AZ and after checking with local businesses, The Big Tow was recommended. We contacted Good Sam with this info but they chose another tow company. After 10 AM the next day ( the original call was at 4 PM) we called Good Sam and asked that they call The Big Tow as was suggested in the first place. Tony came out within 1 1/2 hours. He is the nicest person and runs a very conscientious professional towing service. It was a pleasure working with him!
Yesterday, on my birthday, after walking back to my home to get some things for my husband whose in training. A woman in my neighborhood calling these people to tow my car. I was unaware that someone had dropped my car off they didn't call. As soon as I step out of my house I see my car getting towed. I was near tears asking this man to please put my car down because I had to get to my husband at a certain time and I live here. He said that unless I gave him $70 cash he wouldn't put my car down even if he could. Then had the audacity to say he was retired military and didn't need my money. I go to get my car and then tell my friend that it's my property and by law If I had demanded he put my car down he would have had to. My friend said I had done so and he said I was being to nice about it. So he was disrespectful and arrogant to me because I politely told him my situation and asked him to put my car down. These people are terrible much like most people in this town and I plan to take legal action to get my money back (whom I had to borrow from my mother in the hospital) since by law I did demand he put my car down and he didn't anyway. He ended is disrespect by saying he had a soft spot for military people. Real gems that work at this establishment!