These people are crooks. Be careful with this dealership. I was interested to purchase a vehicle that the advertised for 23,495 usd for 2 specific VIN number vehicles. I send them an email and they called back the next day confirming the price. I drove 2 hours to the dealership to purchase the vehicle and when i got their they said that they can sell it for 32,000 and change. Even after prroving them the advertising they claimed that they did not advertise the vehicle at this price. But all of the advertising shower the vin number of the vehicle and photos of the vehicles at their dealership. They don't care about the customer and they try to get you can in on false advertising. Nobody really cares at this dealship and the don't take responsibility for the advertising. STAY AWAY AND DEAL WITH A REPUTABLE DEALER.
Several years ago, when I first went to Donovan for service, I was ambivalent about them. Wasn't thrilled, but wasn't angry, either. As time has passed and I've had more experience with them, I have more and more nice things to say. The people are beyond courteous, service is done as promised. The one thing I hate is the fact they don't have many parts in stock, so if they discover a problem and need to replace something, they have to order the part so you have to come back again to get it fixed, but that's pretty common anywhere you go, I'd expect. I've never bought from them but will consider in the future based on my experience with service.
They sell LEMONS, my parents bought a car from donovans, it started having major problems within days and the dealership, instead of honoring the warranty, is now telling them that it's their fault ( my parents) they must have run something over ( they didn't).DON'T GO TO THEM, THEY'RE SCUMBAGS, THEY TAKE ADVANTAGE OF OLDER RETIRED PEOPLE, THE LOWEST OF THE LOW
Service Center appears to be too busy to do a job right. Wait time very lengthy and then car is still not repaired and you have to return for another appt to repair. Low quality repair work.