Hurricane Harvey: Where to Give and How to Help »
In the wake of a disaster, communities outside the affected area want to know how to help. A variety of reputable organizations ha…
Sierra Vista, AZ Hospitals
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1. Canyon Vista Medical Center
Had an excellent experience at the Physical Therapy Facility at Canyon Vista. Nick and Dillon were experienced, knowledgeable and very helpful. No …
2. Sierra Vista Regional Health Center
While I have no issues with my physician or medical treatment received, secondary support, Sierra Vista Medical Group Administrative Staff and medic…
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Urgent Care: What to Know, When to Go »
We needed an ear, nose and throat specialist, but the wait at our HMO was two weeks. What now? An emergency room seemed like overk…
Unhappy with waiting on the phone to talk to someone. Recording said my wait would be approx. 4 mins. Well, I listened to that recording come on NINE times. I eventually left my phone number for a call back. It was at least 20 minutes before they called.
Had an excellent experience at the Physical Therapy Facility at Canyon Vista. Nick and Dillon were experienced, knowledgeable and very helpful. No need to go out of town with a new, modern facility like this close by.
While I have no issues with my physician or medical treatment received, secondary support, Sierra Vista Medical Group Administrative Staff and medical technicians are disappointing at best. Contact with anyone beyond the first line scheduler is nearly impossible. Once contact is established and commitments (call backs) are made, they are not met in a timely manner or at all! Based upon 6 months of interaction with them, I believe their operation to be riddled with complacency, if not incompetency. Regardless of a physician’s personal qualifications or qualities, medical treatment is a collaborative effort and consistent failures relating to secondary/administrative support are inseparable from the overall quality of patient care.