Recently divorced. I have an established account with Bloom Country Florist. This account allows me to receive email confirmation on all deliveries. I asked the customer service person over the phone to completely get rid of the existing email on the account--it belonged to my ex wife. She stated, "it is completely deleted". I then gave her my new email. I purchased the flowers and the confirmation of delivery went to my ex-wife. My ex wife now knows what I purchased, where it was delivered, and who it went to. It really doesn't matter, however, I prefer my business remain my business. I was very upset when I found this out. After calling and voicing my concern, the sales rep apologized and looked into the system, but could not figure out how this could have happened. With all said and done, I thought I would have at least receive an apology email for this mishap, but nothing. What's done is done, but it significantly diminished any and all satisfaction in purchasing the flowers and I will not purchase from Bloom again, until I receive email confirmation the issue has been resolved. I am very aware my purchases are not needed--so I won't expect the email. Thanks for lending your ears.Oh, the sales rep was nice!