What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
1291 E Fry BlvdSierra Vista, AZ 85635
From Business: We are a family owned and operated business serving the Sierra Vista area since 2005. Here at Richardson Motor Company we believe in treating customers like famil…
296 E Fry BlvdSierra Vista, AZ 85635
From Business: We are a full service automotive and light truck repair facility. As Sierra Vista's only ASE Blue Seal of Excellence recognized business we offer expert automotiv…
2900 E Fry BlvdSierra Vista, AZ 85635
From Business: Lawley Chevrolet is an automobile dealership that offers a wide range of new and pre-owned vehicles. It offers various new models of Chevrolet, including the Aveo…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Taken my car to this garage more than once and been very happy. They fixed what other places could not. Honest and reliable. Will be using for my auto needs. Best garage I have used in AZ.
This place was absolutely terrible, so beware. Make sure that you get your diagnosis estimate up front. They were also very unprofessional. Their negligence contributed to my vehicle being vadalized on their property. I could go on and on but I won't just BEWARE
This is the safest place I've been going to for repairs and maintenance.for the past three years: kind, professional, and reasonable price.
Brake Master, sierra vista, az:They did a synthetic oil change for my car and then, put info about other vehicle with wrong car's mileage and it's wrong next oil change for regular oil xhange on the receit and on the sticker on the windshield. Did they really put synthetic oil or they put regular oil pretending the put synthetic oil. Complaint was made to the customer rep., named Timothy, said he was the corporate office--sound like one man operation-- he was taking side with his monkey-like employees in Sierra Vista, az. Don't go to Brake Master.
These people are crooks. Be careful with this dealership. I was interested to purchase a vehicle that the advertised for 23,495 usd for 2 specific VIN number vehicles. I send them an email and they called back the next day confirming the price. I drove 2 hours to the dealership to purchase the vehicle and when i got their they said that they can sell it for 32,000 and change. Even after prroving them the advertising they claimed that they did not advertise the vehicle at this price. But all of the advertising shower the vin number of the vehicle and photos of the vehicles at their dealership. They don't care about the customer and they try to get you can in on false advertising. Nobody really cares at this dealship and the don't take responsibility for the advertising. STAY AWAY AND DEAL WITH A REPUTABLE DEALER.
To unhappymotherofkids. I am in disbelief and dumbfounded by the negative review you left. You personify the type of customer shop owners hope they never see. I bent over backwards to help you out and this the thanks I get?! First of all, I came to your HOME at NO CHARGE to diagnose your vehicle. I showed and explained to you every step of the way exactly WHY I had to remove the rear seat, to access and test the fuel pump as you stood there watching, nodding that you understood! I then towed your vehicle to my shop at NO CHARGE and replaced your faulty fuel pump and did so at a cost less than typical, extending you a parts and labor discount so as to assist you AGAIN, in consideration of your situation. You fully understood that the relay may be failing as well and could leave you stranded, but DECLINED to have it replaced and chose to take your chances. You drove away happy, remember?? When you called the next day to inform me it was disabled at the bank, I AGAIN went to diagnose it and tow it to my shop at NO CHARGE, even though I had every rite to! Despite the fact I had strongly recommended the relay be replaced the day before, and in lieu of YOUR bad decision, I AGAIN replaced it for less than most likely any other shop would have charged you. Again you drove away happy and thanked me profusely for assisting you. You knew of the 12 month, 12,000 mile warranty, but instead of even calling me and allowing me to rectify the problem at NO CHARGE, you chose to take it elsewhere and bad mouth my business...just because you were embarrassed for making a poor decision! Thank you for your past patronage, but no thank you for your future business. Here's hoping you can sleep well at night and I wish you the best. Christopher King / owner / 3 Kings Automotive
Highly recommended. Sal is honest and very knowledgeable about what could be wrong with your vehicle. I have dealt with other shops after I give them the engine error codes and list of possible faults. They would go straight to the most expensive possible failure. If the fault could be something minor, Sal will let you know and check that route first. In my opinion he wants his customers to return if they have another issue and not drain your wallet one time. He does quality work for a reasonable price.
Several years ago, when I first went to Donovan for service, I was ambivalent about them. Wasn't thrilled, but wasn't angry, either. As time has passed and I've had more experience with them, I have more and more nice things to say. The people are beyond courteous, service is done as promised. The one thing I hate is the fact they don't have many parts in stock, so if they discover a problem and need to replace something, they have to order the part so you have to come back again to get it fixed, but that's pretty common anywhere you go, I'd expect. I've never bought from them but will consider in the future based on my experience with service.
They sell LEMONS, my parents bought a car from donovans, it started having major problems within days and the dealership, instead of honoring the warranty, is now telling them that it's their fault ( my parents) they must have run something over ( they didn't).DON'T GO TO THEM, THEY'RE SCUMBAGS, THEY TAKE ADVANTAGE OF OLDER RETIRED PEOPLE, THE LOWEST OF THE LOW
I am a single mother who took m.y car for them to fix in November and the owner Chris fixed my car saying that it needed a relay. Not even a week later my car broke down again. When I called the mechanic to tell him the issue he charged me for showing up for an issue he already was suppose to have fixed. He told me it was a fuel pump. I could not afford to fix the fee of almost 500. So I said that I would not being having them fix my car because something just didn't seem right. This week I had my sitter mechanic fix my car and when he replaced the started which besides the battery and fuse to the windows was all that needed to be fixed in the first place. When I asked my new a loyal mechanic why would they need to pull out my back seat to do diagnostiics he looked confused and said that they were trying to tamper with the fuel pump. So that they would be able to charge for extra work. My honest opinion is that you do not want to take your car to some crooks.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.