This place has the worst customer service. Three time I have had to go without due to this office not following through. This last incident. I turn my glasses in dec 22 and I still don’t have my glass on Jan 15. They just needed to be mended at the nose. Nobody has called me and said anything about them being ready. I need my glasses everyday so it’s veen tough. I called and they were like “yeah they here”. Really when we’re yall gonna let me know. I changeing dr office. Duces!
The woman incharge for contact lens fitting is soooo rude. Too sad , i have high regard for their Optometrist. But that attendant who helps me with my contact lens fitting is very rude. I wont recommend this place at all!
My daughter had a scheduled appointment with this business that got all my daughters information and I had put aside some business meetings for this appointment two days before appointment they call me to tell me that they no longer accept my daughters insurance when my appointment was made before their cut off date with the insurance I was completely upset and they didn't seem to care that this was a mistake on their part I seriously do not recommend.
first of all the people who work here are super super nice. No complaints at all with customer service. what I have a problem with are the prices and the wait time to actually get your glasses. mine took over 2 weeks to get to me and stupidly I took my spouse to get glasses and now we're going on the 3rd week. If you hope to actually be able to see any time soon I strongly recommend avoiding target optical.
I had to give 1 star but had I been given a chance to give 0 stars I would have.... awful customer service. I have never been so disrespected in my entire life. I will never and I mean never return. This establishment needs a huge re training on how to speak to guest choosing to spend their hard earned money there. In days like today keeping people coming to your place of business is vital and eye care has lost my buisness
I got prescription, it was bad, went back, still bad, paid extras for thin lenses, the second pair were even thicker, had to get store manager, the people working there ignored him too! Awful! They don't even deserve 1 star!