Tried to call in an order and was on hold over 30 min but could hear all the wait staff talking and laughing in the background. Friend tried to call on her phone and no answer. Thats poor service.
the staff is always super friendly and fast. i love to get the fried pickles and their Shanes sauce is the best!
Horrible service and crooks. I went there and ordered and was charged twice and when i went to them for explanation all i got was the run around. No corporate office number to reach out to. Lady at the window just kept saying over and over I don't and it's sad to say i think she really didn't know. The staff is not properly trained at all to handle their company errors. Ok food i guess but i will not be returning due to feeling like I've been robbed. I will be filing police report if this matter is not handled properly
Ordered over the phone and picked up my order. When I got home the burger was completely undressed even though I didn't order it plain. The buffalo chicken wings were so salty, my husband couldn't even eat them. The dirty rice was mush and the cheese sticks didn't have any marinara sauce as the menu indicated. The child's grilled cheese was nothing but a greasy bun grilled inside out. I immediately called the restaurant and.let them know how horrible the food was. They told me to call back on Monday at when the manager is there. I called as directed and someone took my number and said the manager would call me back. I still am waiting for them to call. This is the worst food I have ever had. Don't waste your $
I ordered catfish. When I got home I noticed it was Swai fish instead. Please add Swai fish on your menu instead you selling it in the place of real catfish. So angry. You can't fool everybody . Server 318 Table 5003/27/2017
2 hour wait, and still didn't get full order, service was terrible.if you ask for something it takes so long to get it, you will be finished with your other food
I went here to get a to go order and they charged me a 11.49 tip on a To go order when do you tip on a to go order so I never been back !!
The best peanut butter explosion dessert Is was awesome bar b q sandwhich was good Keep it up good service !!
Really? The reviews below must not have RECENTLY taken a trip to Seafood Shack.. IT HAS IMPROVED... A LOT. ALL new businesses have points that need perfection... They sure have done so. I always order a 3pc stuffed shrimp along with a 6pc shrimp .. pure, Cajun cooking. Tip: Check your order in the car, If not what you desire, turn RIGHT back around and they'll apologize and fix it up for you. I just have to say that it's a new business... let them know what they're doing by VISITING .. the phone situation.. that's probably something they need to fix, too. It's new.. give them some slack.
This was a complete waste of hard earned money. Stuffed shrimp very umdercooked. Buffalo ribs not ribs. Seems like someone dropped the garlic box in tarter sauce a five year old could have cooked a better meal. Never again. Please save your money people. Plus no working number to call and complain.