What to Know About: Water Damage »
Some of the next steps to take after flooding damages your home.
Some of the next steps to take after flooding damages your home.
Do you really have to call in a professional service to treat that stain? Learn some DIY tips and tricks, and discover what to loo…
We have used Miner's for 8 years and have recommended them to family and friends. Prompt service, excellent cleaning with great prices. With their system my carpets are dry in 2-3 hours rather than 6-8 hours other cleaners recommend.
What can I say. My wife and I were out of town and the water heater sprung a leak. My son just happened to go in the house and as soon as he walked across the carpet down the hallway, he stepped in water. He immediately shut the water off and turned off the electricity. He called us and when we got back off the river from canoeing, we returned his call and then we called Servpro in South Shreveport. They were on top the thing in a matter of an hour with a crew and all of the equipment. This was on a Tuesday, and by Friday, we were back in the house with everything back in order. Can't say enough good things about them. Excellent in the response time and the men were very professional. Thanks a million for Servpro and all they did.
Guys did a great job! Would never use or trust anyone else with my home. Great job guys.
No other carpet cleaners compares to these guys in Shreveport. I have used Stanley and chem dry. Tired of them sending different guys out and charging me $500. These guys are locally owned and operated. Easy to deal with. They cleaned my carpet as well as tile and grout plus sealed the grout same day. Total was $389 for same rooms stanely cleaned for $500. I could tell they put a lot of effort in their business.Bob was fair and they did a excellent job. I have a new cleaner for sure. FYI They have a coupon for 3 areas as well if you only have that many rooms to clean.
Don't even bother calling anyone else. These people are GREAT!! I made an early morning call to A1 Carpet Cleaning after discovering my sunken den flooded on Halloween morning. Within a hour and a half they were here ready to work quickly to stop any damage to our rugs and furniture. It was a really long day for workers Christie and I believe Terry. They were efficient, caring and making sure that we had no hidden damage. I could not have asked for a better job. I will be referring all my friends and family to you guys. Thank you so much!!
Do NOT use them. My floor was supposed to be dry in about 1 hour. I used the truck mount because it is supposed to clean better and dry quicker bc its vaccuum is stronger than the portables. So I scheduled movers to bring furniture 5 hours later. My floor was soaked when we got there. So I had them cram everything into a large den that hadn't been cleaned. The movers left and I called. The owner said too late in the day he would call me first thing in the morning. Well, he never called. I had to call him. He told me I was the "only" one with a problem that day, so it couldn't have been his machine it had to be the carpet. Then he said I had it too cold and too hot. He told me "What part of what I'm saying don't you understand". He talked crap to me cause I am a woman. I told him it was soaked 12 hours later cause my mothers slippers were soaked from walking on the floor. He sent out 2 people the next day who told me my movers should have still put my furniture up using the 1.5 inch styrofoams the guy left. Yeah right they tried using under a desk. the desk wouldn't stay on them so they used a couple of extra. How was I going to the styrofoam out from under my entertainment center. I hired movers bc I can't pick up that heavy furniture. Ohh, the owner hurried and cash my check the next morning instead of calling me like he said. Once he got my money he didn't care. His name is J. G. Combs.
This company did an amazing job on my mom's carpet. Same day service! They were able to get stains out that I thought would never come out. Definitely would use them again. And the price was better than I anticipated. Thumbs up for Rug Ratz.
My wife & I have used them many times & they have always done an excellent job for us at a competitive price. I have also referred them several times & will continue to do so in the future.
Great Carpet Cleaning Service!! Very competitive and thorough! Would definetely recommend them over and over again!!
They did a fantastic job! Cheapest prices around with excellent results. A++
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.