Not surprised. All they care about is numbers, not clients. They certainly don't care about the employees any more than they do clients. They had a massive exodus of employees because of this and, for the most part, can no longer attract quality people to work there.
510 E Stoner AveShreveport, LA 71101
After waiting from 1130 am to 3 pm I finally get in for my first appointment to see a person who receives new clients. She then just turned to a pile of papers and said " ok do you can go here, here or here" and when I informed her I wanted to make an appointment at this facility she said " oh no, you have to go somewhere else, we're much too busy". I needed help and they just shooed me off to go find help somewhere else. I waited all that time for something I could've found on my own at home. They were entirely unprofessional and I'm surprised if anyone going there gets any actual help.