I am 65yr disabled woman... they never put a step down for me when boarding & un boarding...I fell 5xs ,with a new knee revision in Jan.2018! Trying to get form loveland co. To S'port La. To be with my sick dad in willis knighton.They put me on a wrong bus during the trip, lost my luggage for 7 days,had to go buy some clothes. That put me in the red with cash flow.When I finnaly get my luggage,there were thigs missing... peach colored bag with face products & medications!! I would not f recomend them to noone!! You think I would be compensated for xtra cash I had to spend, but, they act alrightous as if I am lying!! I HAVE ALL MY RECEIPTS!!!
Overall, my group was super happy with our trip with Bus Charter Express. They accommodated my group of 140 people excellently. Great service and …
It's really sad I road greyhound to visit my 89 yr. Old Grandmother for a few days because of being off work to relax in the country a few days! Then a family emergency came lik OMG I need to get bac to Dallas tomorrow evening and I can't get anyone to answer the phone at this Shreveport location at least help me with the wrong information been call in since 708pm tonight and still no help I'm really shock a job is so easy to come by
nobody ever answers phone and when they do agent has bad attitude....
It would have been fine if it wasnt so HOT!!!! Absolutly no air inside.. it was cooler outside and it was 102 degrees.