Great atmosphere and excellent food!! Love this place!!
Good fresh seafood that doesn’t cost a lot
Good food and good service
We used to order from Shanes 2 and 3 times a month as they are just a couple blocks from us. However we are close to done. The fish is not fresh fried and crispy tasting at all. Ordered the corn on the cob and got 1 half piece, was 2 pcs on the menu. The girl said I was wrong. Asked for special sauce (got 1 pound of catfish) and they forgot to put ANY sauce in the bag.The new potatoes were gritty as if just tossed in pot to cook unwashed.Ordered by phone to pick up at window. Sat at window for a long time. Finally drove around and walked in. They said they normally do not staff the window.Just not worth the money. About $26 dollars for 2 of us and we can go to Jans and get delicious fresh and well fried and well seasoned crispy catfish for $30 and have slaw, sliced onions, french fries, pickled tomatoes and bean soup. And carry enough catfish home to make a meal the next day. No comparison. We are pretty much down with Shanes. Do not know how they even stay open.
Tried to call in an order and was on hold over 30 min but could hear all the wait staff talking and laughing in the background. Friend tried to call on her phone and no answer. Thats poor service.
Ordered over the phone and picked up my order. When I got home the burger was completely undressed even though I didn't order it plain. The buffalo chicken wings were so salty, my husband couldn't even eat them. The dirty rice was mush and the cheese sticks didn't have any marinara sauce as the menu indicated. The child's grilled cheese was nothing but a greasy bun grilled inside out. I immediately called the restaurant and.let them know how horrible the food was. They told me to call back on Monday at when the manager is there. I called as directed and someone took my number and said the manager would call me back. I still am waiting for them to call. This is the worst food I have ever had. Don't waste your $
2 hour wait, and still didn't get full order, service was terrible.if you ask for something it takes so long to get it, you will be finished with your other food
I went here to get a to go order and they charged me a 11.49 tip on a To go order when do you tip on a to go order so I never been back !!
The best peanut butter explosion dessert Is was awesome bar b q sandwhich was good Keep it up good service !!
Really? The reviews below must not have RECENTLY taken a trip to Seafood Shack.. IT HAS IMPROVED... A LOT. ALL new businesses have points that need perfection... They sure have done so. I always order a 3pc stuffed shrimp along with a 6pc shrimp .. pure, Cajun cooking. Tip: Check your order in the car, If not what you desire, turn RIGHT back around and they'll apologize and fix it up for you. I just have to say that it's a new business... let them know what they're doing by VISITING .. the phone situation.. that's probably something they need to fix, too. It's new.. give them some slack.