Very professional and caring staff. Owners are knowledgeable and up to date on trainings which made me feel more at ease about care. I would recommend this company to my friends and family.
2533 Bert Kouns Industrial LoopShreveport, LA 71118
From Business: Kindred at Home offers a variety of care including hospice care, home health care and private duty, all designed to help people recover as fully as possible in a …
9400 Village Green DrShreveport, LA 71115
From Business: United Home Health Care of Shreveport is a health care agency that offers a range of home care services to patients in their homes. It also serves patients in ass…
I have been with this company for 3 months and have had 3 different people since I signed up. The first one came two times, asked if I would consider her if she went into business on her own and then called the company and said her car needed some repair. And she never came back. I was left sitting and waiting until I called the company and found they were closed every other friday. Called the emergency number and was told (when they called back) that he (the director did not do the staffing, but he would make a few calls and see what he could find out. It seems that they thought the girl's car would be ok by next day, but she never called or spoke to them again. Tony said he would find someone else. By then I had waited 45 minutes and knew it would take another hour or more to get anyone so I said forget it.I got on internet and started looking to see if I could find the girls phone number and what I did find was a warrant for her in Texas.I called the company about this and was told they only check in Louisiana. But I know it was listed there too.Second girl came. Did a beautiful job of dusting, etc., came twice and quit the company saying she had too much going on in her personal life. 3rd month and 3rd girl. Very pleasant, acted sedated. Did not seem to be able to read. I put all cleanser products on counter and she went under counter ??? and used my degreaser dishwasher liquid to mop my vinyl kitchen floor and my bathroom tile floors.I said no you should use the Pine-sol, that other stuff will make us fall, slippery gunk. So she used the entire half=bottle of Pine-Sol to redo the floor.She broke the end caps off my mini-blinds, maybe hit them hard when using swiffer. Broke hanger off my swiffer taking it off the hook.And put the wet mop in the broom closet before leaving which I did not realize until I noticed no mop in bucket in the laundry room. So soaking wet mop was on top of dust pan, broom, swiffer, dust mop, etc.I was very nice and let her go in 2 and a half hours instead of 3, said she had done plenty and could go. A waste of money and more money to spend to buy more cleaning products.After she left I noticed her large handbag on a chair. She had forgotten it. And my husband came in with her cell phone charger that was plugged in and laying across the floor. She had been on her cell about half the time she was here, making and getting calls.I am talking with another company next week. Hopefully this one will work. She came back to pick up her handbag about 2 hours later. And asked me if I would use her if she quit the company and went out on her own.Hopfully this other company will be one I can count on. With no family in this state it is hard and I had hoped for people I could depend on. I would say NOT this company.
These people are very unprofessional. I would not DARE hire these people to care for my mother ever again. The supervisor Julie is trailer trash with a nasty attitude.
I was referred by a friend and was truly happy with services. It is a new company but they really do treat my mom like their own family