Had a vehicle in for a recall repair.Service Management was very nice and only took 35 minutes to complete.Nice facility and great staff.
1155 E Bert Kouns Industrial LoopShreveport, LA 71105
From Business: Hebert's Town & Country is one of the leading automobile dealerships in Louisiana. The dealership offers a variety of cars, trucks and sport utility vehicles. It …
They do not answer the phone. The voicemail does not indicate I have reached Town and Country. Who wants to leave a message when you’re unsure the number is correct?
They are very deceptive. They'll say 'low mileage' when the speedometer is bad. They'll say 'cold AC' without mentioning the leak. And they won't help you get the title or return your calls. Go ANYwhere but here.
There was a Salesman named Anthony who was so kind and helped us with everything made sure the process went smoothly make sure everything was going good even after we purchased the car and just was absolutely very helpful and amazing the owner is out of this world so much kindness and understanding love this place and we bought a few cars here and always been Fair. We will continue doing business with them in the future
The staff over all numb & devoid of any emotion whatsoever (could care less about customers who they feel make less than a certain amount of money or have employment that they deem worthy of their time), except for salesman Chris Blackwell.... He's a special case & not in a good way either. A friend & I went in to look at cars as we both were in the need of new cars. Chris started out nice, was friendly ect. Then he got down to the business asking what our needs where ect. He asked us what we did for a living we told him, he got up & walked away, never came back. Not only that but not one of Chevy lands sakes personnel stepped up to help us. What Chris Blackwell & Chevylands sale staff didnt know much less bother to stick around to find out was that my friend was there to purchase the 2012 Transformers Bumblebee Camaro SS movie edition. She was there to get stuff set up so her godparents could come in sign the paperwork putting the vehicle in her name, purchasing Bumblebee in full. So there would be no note on Bee... Smoth move Chris Blackwell & Chevyland sales staff... #EPICFAIL. Since then she has attempted to get help from Chevland sales staff w/ getting info on two more vehicles she's want, again w/ Chevyland staff failed miserably once again. My friend may not have the money to purchase but, her godparents do & they sent her in w/ the express purpose to pick out a vehicle that she wanted...they were buying.... But instead my friend was once again met w/ major attitude. Yes, my friend needs a new vehicle, & there are other dealerships... Its truly ashame that Chris Blackwell & the other sales ppl only make commission & nothing else.. Big mistake, huge mistake.
I purchased a vehicle that transmission went out in a month and i was not replaced, repaired, reimbursed, nor have we came to an agreement on fixing the problem. They let my vehicle sit up for five MONTHS supposing to be diagnosing the problem they intentionally sold me knowing what was wrong with it. The transmission went out in a month and they have fail to compensate me. Bad Bussiness. They only there around income tax season to scam people then when the season is over they are never there.
Very comfortable and quick experience will get next car from yokem as well.
Personnel were great. I had to wait quite a while to get in to the back office to complete the sale.
everyone was helpful. had satisfying experience
My wife and my family have purchased cars from Orr BMW. We have enjoyed a great experience each time!