The owner does not maintain equipment and keeps the place dirty. Stair stepper has not been operational for almost two months and the owner refuses to fix it.
The review from April of 2012 is complete truth, however in December of 2012 all of that changed when a new manager came along , and a new cleaning crew came with her. The gym is now immaculate , all equipment is fixed and they have announced completely updated top of the line equipment on order. 3 years ago I never used this location and avoided it, now it is one of my favorite locations. I have never had an issue with being charged for anything that you aren't told about up front and my nieces are allowed to sit in the waiting area anytime I need. It really has become a great staff! So glad I didn't end up cancelling back then.
Nothing but issues since day one! Poor management. The staff was not very knowledgeable. My monthly memberships dues were not taken out and the staff would not tell them there was no problem. So I was left with almost a $100 balance before they said anything about it. They had my address wrong in the system and I after told them multiple times and filling out the correct forms, it was still not updated in the system. The front office staff told me to contact the manager to fix it. For someone reason they could not fix it themselves, even though they told me they fixed it in the past. They did not seem to concerned about it being wrong and my account not being charged correctly. I canceled the membership after months of issues. They advertise no commitment, but I was charged a $63 cancelation fee. FYI, the gym does not have a lot of free weights. Its mostly cardio and with the gym being so cheap, its mostly packed but dies off by Thursday.
Awful gym! I signed my husband and brother up for a membership there because it was close to our house. BIG mistake! My brother is 15, and I made whoever I signed up with aware of this. I was told it would not be a problem as long as my husband was with him. Recently I find out that a older lady who works there told my brother that he was not allowed to be there (even though he was with my husband) because he wasn't old enough. So, why am I being charged monthly for him if he's now not allowed to work out up there? When I called to find out what the problem was, and what had changed since I signed him up, I got no answer. I left a message and asked for a call back, but never received one. I have called up there often for multiple issues and can never get anyone on the phone, and I never got a call back. My husband and brother said they were constantly harassed by the same older lady who I mentioned earlier. They even got in trouble for running on the treadmill! Everything is dated and breaking down. Their membership is up now, thank goodness! I called today again to make sure they would not be automatically enrolled for another year, but of course I got no answer. Trust me, you don't want to sign up for this gym.
Gym itself isn't bad. But the owner is a drug addict meat head. He doesn't know the meaning of personal space and gets up in EVERYONES face while they are trying to work out. Very hard to get an efficient workout this way, which is probably why no one goes there. He'll hit on all of the women, married, single, fat skinny....he has serious insecurity issues and just needs that attention. Its totally obvious to anyone who isn't on drugs, and TOTALLY CREAPY. He also thinks he's the only one in the world that knows anything about fitness. Yet his fitness knowledge is stuck in the 80's. He actually tried to tell me to eat less than 800 calories a day. Wtf??? What kind of person in the health and fitness industry would give that advise? Stupid. He also told me not to lift heavy or I would bulk. I'm a female. Everyone knows that females don't have enough testosterone to bulk. What an idiot!!! Ugh. Don't go here. I wish I wouldn't have signed the 2 year contract.
I use this gym because of its location. I have found that equipment maintenance is poor, currently most of the treadmills have at least one problem. Equipment has been broken for a long time, and the floors are always dirty. I would not recommend this location to a friend.
This has to be the sharpest, neatest and high tech club in town. The staff are helpful and you can tell they truly care about your goals and well-being. This club is worth the drive if you are not close. I can not say enough, you will have to experience for yourself!