I have been going to this dry cleaner when I am in town for years; in fact, I am from Shreveport and have been an on-and-off customer since I was a kid, and in the past service was always courteous. What happened?? They ruined the collar of my white shirt, did not offer a solution and the older lady with the short brown hair is rude, aggressive and doesn't have any inkling of what good customer service is. They just lost this customer.
All ways goes this location but this time I used one of big washer for 8.25 it didn't even wash my clothes after a few minutes it went straight to rinse i told the lady she came over tired make washer fill up and change the temperature to cold she even offer me a bucket of water to put into washer. The lady told me that all she can do is fill a refund slip what if I didn't have anymore money that's a bad policy all wanted is wash my towels . Customer service should have started a another washer I didn't want the money back all needed wash my clothes
The lady that had been there the last few times is one of the rudest ladies I have ever met... her attitude makes you not want to use there businesses
The super load dryers burn fleese and and delicate type material but other than that there awesome conv. And it's always cool in there
Terrible experience!!!! When I would go in to pick up they made me wait 20 min just to tell me its not ready,They kept telling me my comforter would be ready tomorrow. They told me this multiple times. It only went in for a routine cleaning, nothing major or stained. The owner was extremely rude to me. It took 2 weeks to get my comforter back that I prepaid for and they refused to give me any money back!!!!!! We will never use them again!!!!!
Cleanest laundormat I have ever been to. All machines work and are well maintained. Their wash, dry, fold service is fast and inexpensive. Great customer service.