I've been going to Asian Nails since they opened (over 10 years ago). I have never had a problem and I never complained. Their prices are a bit higher than other places in the area but I never really minded because I always got what I wanted. That is, until recently. The guy doing my nails was rough...he actually hurt me so bad that it has been 3 days and my fingers are still sore - I cant even wash my hair! I asked for an Ombre...and came out with a plain French!! and they couldn't seem to match the color from my nails to my toes...... A color that I ALWAYS GET! The Manager, who is usually very nice to me...was upset that I was "blowing up her store" but she failed to understand just why I was acting that way!! Had she realized that I never complain, she would have seen that I may have had a legitimate gripe! and when I tried to explain my position to her, she gave me an attitude as if I was at fault and told me that "she can't stop me from going somewhere else." What ever happened to the customer is always right? Especially someone like me, a loyal customer who has spent literally THOUSANDS of dollars in that place (with absolutely NO Free-Bees to show their appreciation)! I was so upset...... and very taken back by their treatment of me that I will NEVER go back...... Its a shame, because they do not usually do a bad job....they are usually right on point..... But this time, they just did not do right by me...at all....On that ground.. if they had only said they were sorry..... even ONCE..... I would not writing this and they would not be losing my business.
396 S Service RdPatchogue, NY 11772
From Business: Joyce Tips Nail Spa is a full service nail spa specializing in women and men manicures and pedicures. Joyce offers state of the art amenities with a zen like atmo…
These people that are working here are the most rudest of individuals that I've ever met in my life. The person who was doing a manicure was yelling at the customers where another lady had to get involved and say something in her language. A lady asked for a full set of nails and she grabbed onto her hands and was giving her a manicure this is the first and the last time I'll ever step in to this place.
The owner is not a nice person. She lists her business hours as 9:00 am but they don't start working until 9:30, if you are lucky, because they have to finish having their breakfast together while, a lady with a 9:30 appt. had to waited until they finished eating. The owner and the workers talk in a foreign language about the customers. They are cheap with the amount of lotion they use and I noticed that they only put a half of a tablet in the water when having a pedicure. They attempted to use a dirty, filthy sponge on a customers foot. The customer told the lady that she didn't want her to use that filthy hair fiilled sponge on her feet. The lady rolled her eyes at her. She spoke to the owner who started to argue with HER. The customer left. The owner continued to speak in a loud rude manner . This was my first &last time. I found a nail salon in center moriches that charges the same price but are very nice & respectful to their customers.