The Grand Apartments
4735 Sepulveda Blvd, Sherman Oaks, CA 91403
Phone: (818) 905-5926
Phone: (818) 905-0627
Phone: (818) 465-9564
Primary Phone: (818) 905-0627
Fax: (818) 905-5926
TollFree: (844) 792-3702
TollFree: (866) 679-6668
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DO NOT MOVE HERE. I repeat, DO NOT MOVE HERE.
The only reason they get even one star is because we met a few nicer people who worked there. The building itself deserves a zero.
I could repeat all the others realistically said (not the shills), but they did such a lovely job describing the sub-standard facility with the repeated and ground-in dog feces and urine in the hallways, the repeated false fire alarms, the lack of security, dozens of strangers in the building weekly, the streetwalkers, the slum-like carpets and walls, the phony promises from management, the lack of hot water, the worthless security staff, the dungeon-dark parking, the broken, leaky laundry rooms, water being turned off weekly, and of course barking, yelping dogs at 3 a.m. We often said that animals lived there...and they had pets.
We could only stand to be there for a year and would have moved out sooner, but for the lease we stupidly signed for that period. They wouldn't even let us see the apartment we were renting until we paid for it...only showed us the model. Gosh, in retrospect, we should have known better. We were lied to about the extra fees tacked on to our rent too. And with all that, they still raised our rent. We have moved out and of course have been ripped off for most of our deposit monies. The company has broken the law by not returning them in the lawful period, deducted far too much and naturally did not give interest.
One more time: DO NOT MOVE HERE. You'll be sorry like we were. There is NOTHING grand about the Grand Apartments.
06/10/2012Provided by Citysearch -
THE GRAND JUBILEE; TWO THUMBS UP ; : WOW im excited to tell you you arrive at the grand 'THANK YOU FOR CHOOSING THE GRAND OUR FAMOUS SLOGAN you appear in awe as i once did and felt a grand feeling from the beautifjl lobby, fountian and spiral stairs amazing one fo a kind lobby. but we get better in time and as you take the tour. you are usually uplifted. Even those from other countries. going on we stand aboave were like a jubilee very festive we have so many festivities and aprties and events beyond any apartments around, not just the advertised amenities. well when im done i hope i convince you to at least take the tour. There is so much here to appreciate and entice from our well known movie theatre recently laying hugo, footloose, old ies like Casablanca and also Transformers and much more to our nice tv room wifi, areas, wed bagels, fax and copy service from out sweet managers, to the pool spa, in good shape adn our well stocked gran gym and sauna, but then inside godo carpet well appreciated patios, fireplaces and good dishwasher, but now beyond this like o other: the events that put us above all places,: through years for me over 6.5 bbqs on our great bbq, luncheons, brunches, smas party with music and sushi, superbowl parties,, wed night mingles,a luau, theme parties, and more recently food, and toy drives to benefit others, recycling, . SInce Alliance has come to manage us, they are so efficient and on top of it w have a home cooked taco nights, by our Manager, new furniture, icecream gatherings, and other fun things I cant give away all our events, leave a bit of mystery. other pros next to galleria guest parking , and a lot of underground. a quick efficient and a amazing maintenance team with a superior leader. Also, our managers and consultant are saying it mildly tremendous hosts, in all ways. GEtting back to the goodies well the much apreciated starbuck machine with coffee and hot chocolate. , a gym very complete, and well kept. Manager, and maintenance that are very timely and efficient and swe3et for all the many tenants we have. they and units. I give you facts and fiarly can review the Grand at 4 and 5 stars or more if allowed, due to my over 6.5 years here. and stil happy. Now in my 16th review of the Grand, a obvious fan of the place i look around me every night and realize how much we have here, and am lucky i can squeak by as i still do to be here, Having more than many homeowners, and most palces out there but are greatest feature is our grand events, and extras i dare you to find them elsewhere. i recommend to it to singles and families as there home not just a place. I have no motives, and no relations with staff i write from heart. I appreciate my once concession here, and will always remember it. with all this being said there is more but you can se it in a tour. IN ADVANCE I 'THANK YOU FOR CHOOSING THE GRAND' and i choose to stay as long as I can . I hope I leave you now where youll call our sweet efficient leasing consultant or other good managers, for a grand Jubilee tour. yes at least two thumbs up for the grand sincerely, my code; go hank/gab343/rt since 10/2005 I honestly believe youll choose the Grand
04/20/2012Provided by Citysearch -
IM TOTALLY AGREE WITH THE BAD REVIEWS... IM NOT GOING TO WRITE THE SAME THING BECAUSE IS ALLL TRUE .... THIS PLACE IS JUST A JOKE..... DO NOT MOVE THERE .... I WAS LIVING THERE FOR 6 MONTH AND I COULDN'T HANDLE .....
ALL THE GOOD REVIEWS THAT ARE HERE AND IN OTHERS WEB SITE IS JUSTT A LIE.... THE MANAGEMENT TEAM WROTE IT !!!! LYING TO EVERYONE AS ALWAYS!!!!!! YOU ARE ON TIME !!!
DO NOT WASTE YOU TIME , MONEY AND ENERGY .....
01/15/2012Provided by Citysearch -
yes as in past reviews on internet i give grand 4 to 5 stars always since 08 and been there since 05 yes grand is fiar , iit is that, magnificent and stunning in its lobby tv room and many apartments. im a convinced fan and hope i can continue. THE PROS, MAINTENANCE SO GOOD BIG GY, MOVIE THEATRE SPA SAUNA BIG AND NICE APARTMENTS RUGS, AND GODO SIZE BARS. no cons could use more guest parking. A PLACE THAT IS GRAND HAS PARTIES EVENTS, holiday toy drives, barbeques, for itns tenants imagine all this where you live a starbuck coffee machine for all a good tv and tv room nice furntirue bought by our current manager and she is good an efficient. her asst and leasing consultant are very efficient caring and friendly. with all the hug amount of tenants, and rooms they do well to keep up with all. we have much more here but i invite you to come and check those some surprise is good. with all problems in recession, i feel that we have so much here to be greatful for were served bagels o wenesday, and it goes on.... so grand magnificent great they apply here the maintenance is outstanding, and well i dont work here , dont have a motive and ton renews businesses that earn less than a 4 while not demanding i am aware, and jsut dont review the, our new asst manager well her rocks as well. for there fair rates they give you so much, you can say wow at end of day I recommend to singles families etc. so four to 5 stars or more for the, is how i re reviews them i 2012 and this is my 15th reviews of the grand just from the heart. for now I leave you the Grand where the title is more than well earned and itsi above the grandest in valley. yes i belive now youll be interested and excited to call the sweet leasing consultant and at least check us out youll be in awe gogogab343hak 2005 yo 2012
12/23/2011Provided by Citysearch -
SECOND-HAND SMOKE PROBLEM
WARNING! If you are concerned by the thought of inhaling second-hand smoke if you so much as even crack your bedroom windows or balcony door open, or are disturbed by the thought of the smell of cigarette smoke coming through your windows and stinking up your own unit, BEWARE!.
As for now, The Grand allows tenants to smoke on the balconies. This is a major problem in this building, in particular, as the bedrooms and living room windows of opposite facing units are only separated by a VERY NARROW, SEMI-ENCLOSED COMMON AREA COURTYARD (only by about 20 feet) in much of the building, which allows the smoke to reach your open windows very quickly. I am constantly having to jump up and close my windows throughout the day, evening and early morning hours as the smoke comes through.
Because of the design of the building, they need to designate NO-SMOKING areas where it can pose a health risk from second-hand smoke and a disturbance of the smell to other tenants. (I had a friend over the other day who noticed the smell and said ""Did I used to smell like that when I smoked?!"" That was with the window open left open one inch.)
It's very depressing to have to keep your windows closed all the time to avoid this. As of now, this is how it is at The Grand on this issue.
There is a new Bill that was passed by the Senate that allows landlords to designate non-smoking areas in an apartment building, or to make a it a non-smoking buildling for both new and existing leases with proper Notice. Most apartment buildings in Sherman Oaks are on board with this. Hopefully, The Grand will take advantage of this beginning January 1, 2012, especially because of the way their building is designed.
I feel it is my duty as a human being to warn people of such health hazards should you enjoy leaving your window open before you sign up for anything.
12/23/2010Provided by Citysearch -
for the holidays i share my over 5years here. with a fiar overview . when you enter the grand lobby you will be in aw most likely , It is quite a knockout and glamorous That is the beginning of something grander. Its many features and ameniteis is what will bring you her efor the apointment and the tour. I believe weve been quite grand and got grander and now were moving in to a great zone so i give usualy 4 to 5 stars and if there were six alowed i would give it to the new managers ALLIANCE WITHOUT ALL NAMES MENTIONED. see they came and in a few shor months have mad the grand cleaner than ever.. brought new treadmills, that wer hangin for months. The business manager got lots of new furniture for us in our nice tv room that helps for many that dont have tvs, or internet service we have wifi and a starbuck mchine. our list of things are quite long not likely to be surpassed . She had a toy drive for chrity, photos and portraits for the tenants and a gifrt wrapping party, and much more in a short time. Alliance is not only so professional, there very efficient and timely , and with so manly tenants here its not easy they deserve a big hand. we are luckly alliance has come her from manager to new asst manager to maintenance and the cleaning man. with all the manly tenants they handle it so well. we are blessed in a recesion with more than most have out there even in homes or other places. we have a lot her and must realize it as tenants. from the gy, to parking, movie theatres, spa suana, pool, newspaper, dry cleaning service and bagels weekly, and wifi service thats just some reasons to make appointmets here at the Grand. OUr new leasing consultant is our best ever so efficient,, and handles things so well all by himself over 300 tenants and on a weekend as well. call hij and give us a try, if i have not convinced you he will. the list goes on of many things here . for now a blessing to the grand 2010december gag
10/05/2010Provided by Citysearch -
YES FIVE STARS IS FAIR WE GET GRANDER AND GRANDER OVER THE 5 YEARS IVE BEEN her in all fairness past management good but now our new organized super professional offia dn maintenance are real quick efficient and professional meaning things even cleaner and things working better than ever. great place for kids and adults great theatre and large gym with many supplies and good spa and sauna . and apartments have great rugs and stron cnetral air a msut in the valley. so ameniteis and things have become even btter since may2010 then we have a new crew.so great is fair it was always grand with many offerings. and the starbuck machine well most places dont have that free coffe for the tenants either. okay so come in and check us out im fairly sulre youll be impressed. recommended for all ages and people gag 2010
03/12/2010Provided by Citysearch -
I wish I were exaggerating when I say that the only good thing about this place is the roof. The apartments are shabby. The walls are a mess. The carpets are quite literally disgusting. Appliances are extremely dated and break constantly. Response time to issues is virtually nonexistent. Neighbors are loud and there's obviously been little to no effort put into making the apartments more soundproof. The place is NOT secure. Had some drugged out people knocking on my door trying to get in and some drunk sales people another time. When we have people visit, they can never find parking. You also have to run all the way downstairs to let anyone in the building (not an easy task--this place is so poorly laid out, it's a maze). Dogs barking constantly. Dryers never work in the laundry room. The ""balcony"" is a joke. Someone is making a lot of money writing this awful place good reviews.
02/21/2010Provided by Citysearch -
I think what makes living at The Grand so special is the location location location! Even though the apartments are nice and fairly spacious, I would have to say that it is convenient living here. We are close to major freeways, the famous Sherman Oaks Galleria, and public transportation which is very important for me and many others. Not to mention all the exterior amenities and the parties given by management. The caliber of people that you come in contact with are also amazing and priceless to say the least. Management and staff are very polite and maintain a certain professionalism. Hope to be here for years to come. This is what makes living here so grand.
02/15/2010Provided by Citysearch -
yes after over four years we get better and better with our current manager of allmost 3 years. its not only the parties that you wont get elsewhere but the great hosts as i said before they dont have to do these extras for us we are blessed to get the things we do from starbuck machines to theatre , parties , drawings and more things for kids great gym bigger than most in apartments and great workers with all the peopel we have here. you cannot match these things most anywhere im a convinced long time tenant and when moving down hall my new quarters were well fixed up we have good underground too. the sauana is a plus. yes we have earned our name over and over. ga gold since 05 tenant
09/01/2009Provided by Citysearch -
Im almost 4 year tenant today and alwyas revieweing the grand that keeps getting greater. fu and freindly place accomodating staff and maintenance and cleaning man is great. the manager over last two years is good efficient and always keeping us rolling with activities generous parties movies, starbuck center, and happy hour lately luncheons and recycling ofcourse moving inside the grand to other unit means all new things and carpet and tub etc great yes pets allowed good patios and big gym espcially for aparmtent place ye we hav really no cons and just keep getting better ga gold 3rd flor tenant since 05
07/03/2009Provided by Citysearch -
yes after close to 4 years as tenant is ee we just keep on moving up as I treansfered to other unit the carpet and toile tand all was changed nicely and all will get this the many parties luaus just make the grand stand out yes efficient workers and more...recommend for singles alnd kids great gym really we have it all and the movie theatre and starbuck
03/31/2009Provided by Citysearch -
after 3.5 years i feel I keep reviewing it a s good and getting grander good name for it. its great from staff to maintenance to pool gym, parties, patios and more expecially the movie theatre and the gatherings They feed there tenants we.. Always moving forward here at the Grand Good for singles and kids all ages. I recommend ga g april 09
01/11/2009Provided by Citysearch -
YES AT GRAND OVER 3 YEARS ALWAYS MOVING UP ADN GETTIN GREATER from the movies in a upscale movie theatre and the popcorn to brunches to a big apartment gym outdoing most all to large floorplans and events we always are moving up. The theatre and gym and sauna are outstanding and the workers from clean up to maintenance and office are good . There are so many tenants and they still keep up well. I has improved from grand to great am continuing and recommending for singles and families both. 5 stars is fair, gag since november 05
10/28/2008Provided by Citysearch -
im a tenant several yeras and see the growth and constant efforts of the office and maintenance to keep moving us all on up in facilities , social and general things. From the great astounding lobby and fountain to excellent iving space , firplaces and goo furber rugs We have it all at the Gran suasna movie theatre amazing. greta gym and better than most all apartment ones, spa pool and dry clenaing services. Also the parties, brunches, recycling and more are some extras others cant come close parties with themes for kids and adults I highly recommjend cats are happy with the patios too. 5 stars is fair . Ga Gold tenant since 05
08/19/2008Provided by Citysearch -
Staff turnover is ridiculous, night watch guard a joke! U can find him sleeping in the lobby and he patrols the area but that's about it.They said over a year ago they would be putting in ""NEW"" carpets and redoing the hallways, I just over heard them giving a tour to possible future residents and they were telling the same lies to them! People are always moving in and out of this building.
The great thing is they have a sauna open till midnight, a movie theater room and another area where you can watch tv. The lobby is beautiful but you don't live in the lobby! They have cookies and bagels on fridays. I love that it's close to the sherman oaks galleria but it's next door to a escort motel the 777 inn. Fire engines all night if you live on the sepulveda side of the street. They say you can't have dogs but there are plenty of people with them. My ac is on alot and the unit leaks from the ceiling and drips on the tile and now there is a gross spot on the floor. It does come with a fridge and microwave. The Washer and Dryers have card readers that you have to stick in there 30 times before it will read.
The back door is broken and you can enter this building really easily. The maintance is good but it seems to be a big issue for them to have a door that actually works here. Good luck on the move if you decide to live here. It's a big complex but it does have some good and bad to it. Just don't think your getting a nice place because of the lobby.
05/14/2008Provided by Citysearch -
As as tenant for a few years here almost 3 , I believe checking around its the grandest in valley. For the following reason. owners behind it up and beyond the duty events and things that the managers dont need or have to do but do to make us extra happy and feel at home. So many visitors I know have been impressed with our lobby , sauna, spa, and better than most gyms, are marble and carpets and mirrors. Also the units with double patios are something extra. Mentioning the movie theatre where we have parties and movies its screen is huge and great. We have many events and brunches and things and events for kids too. OUr underground parking is pretty ample and our maintenance is good with so many tenants. There really arent any cons all pros I believe. as I sign my 4 lease shortly. I believe these here are honest facts as well as views. Tenant since 05
04/26/2008Provided by Citysearch -
As a tenant for close to 3 years I realize how muc we do have here and appreciate it. Whether you participate in parties, brunches, events or other things here , its nice that they give us these things and its not there duty. Our sauna and gym are abong the best out there and our furbur carpets too . The efoorts to give us p arties and many things is a special thing not found almost at any place. There are no cons , maybe more guest parking but we have so much here. 5 stars is fair. I will renew again. Receommended , Just be patient with all the 300 plus tenants, things take time. but worth the wait.
04/10/2008Provided by Citysearch -
The Grand apartments defintely a palace starting at fountain and lobby and the interior of apartments as wlel as the great gym outdoing most all apartment gyms and then theres the movie thetre and tv room , simply unsurpassable. As a tenant for 2.5 years I see all we do have and its a lot whatever a price. parties, movies, brunches, recyclying , things for kids a great spa, sauna and pool and good guards at night as well as fax and other services. Our space is good too . IN the office and maintenance always trying to improve and have things to keep it fun. It works well . Theres so much here youll forget your troubles. Come give it a try. 5 stars for the Grand Palace with one of the best lobbies youl see. Tenant Gold since 2005