Great Pizza, just about zero service. You don't expect very much service for a pizza lunch buffet but the Bearno's in Shepherdsville manages to disappoint even the lowest expectations anyone might have. The pizza itself is great -- if they happen to have any on the buffet, but don't count on there actually being any pizza on the lunch buffet unless you are standing there at 11 when they open. By 11:30 the buffet will be picked clean and it may well be 15 minutes or more before they decide to bring out another pizza or two (which, of course, disappear instantly because there is a line standing at the buffet waiting for anything to show up).
There is nothing hot and ready about this place AT ALL. The atmosphere is run down and dirty and they never ever have pizza cooked and ready to go. Despite there usually being plenty of staff on the floor, they're all usually playing and talking while one or two are doing everything by their selves. In my opinion, the only good thing about little Ceasers is the hot and ready pizza at a cheap price. Competitors have lowered their prices so unless this little Ceasers gets it together is foresee them going out of business. Waste of money and time! I'd rather drive to Hillview!
There is NEVER anything hot and ready at this place, and staff clearly don't want to be there most of the time. However, what really irritated us is that we came in about 10:00pm on a Friday to get pizzas, were the only ones there, it took 20 minutes because nothing was ready. But while we were waiting, someone other people came in at about 10:10 or 10:15 and they were turned away being told that they weren't making any more pizza that night (they close at 11pm on weekends). Then as we go in our car to drive home after getting our pizza, they closed the place completely at about 10:25. When we got home and opened the pizza, they were horribly made, with hardly any sauce, cheese, or toppings and the crust was about 3 inches wide. I told all this to corporate, but clearly from the lack of change, it's not important.
I've ordered pizzas here probably close to a dozen times, never had any issues with my order not being correct or ready when I got there. I typically order online and usually as a "order ahead" so I can pick it up when I get off work or whatever the case.
I live right up the road from the Pizza Hut in shepherdsville..yet it always says they do not deliver to our house. Makes no sense to my family and I. That is why we always end up ordering Papa Johns. When I call and ask they say they do deliver. If so I think you need to fix the link on the site. Im sure you would get more orders this way!
Can I get a negative star?? These niggas let me tell you! I called and ordered my stuff right and they say to get it in 35 minutes, so a little over 35 minutes later I pull in and they can't find my order they can't even find it in the system and they ask "are you sure it's this store?" And I reply, "this is the only Pizza Hut on 44 right?" They tell me there is a store up the road...spoiler alert THERE IS NO OTHER PIZZA HUT IN SHEPHERDSVILLE!!" But I leave and then i call the number I called and ask the location, they tell me and guess what I WAS AT THE RIFHT ONE!! So I tell them I was literally just in there and they told me it was the wrong place. Now the girl takes my number and retakes is like 40 gosh darn times. Like how dumb can you be. I am a very patient and polite person and didn't cop an attitude once but finally I told her just to cancel it. TF?! I won't be going back Papa Johns is way better!!!!!!!
Absolutely delicious!!! Great job on pizza!!
All you can eat pizza pasta and the best and freshest salad bar in Bullitt County! Voted best pizza in Bullitt County 2 years straight!