760 Bridgeport Ave, Shelton, CT 06484
Price Range : Average
Bike Parking: Yes
No coupons available
Be the first to add a photo!
01/11/2008Provided by Citysearch -
I have reported this gym to the B B B because of its unethical business practices. I have been trying to cancel my membership for over 6 months. I have send letters...faxes and spoke with so called managers...who by the way hung up on me! I have been told several times by this manager that it was cancelled only to receive more bills. When calling once again to rectify the situation I was hung up on. I see now by reading reviews that apparently I am not the only one. It is a shame that they conduct business like this. Unfortunately it forces customers like myself to get legal representation. I dont know who the owner is but I am sure he would be outraged at the lack of customer service provided by his so called ""managers"". Do not go here, there are so many ethical gyms that wont try to screw you.
07/03/2007Provided by Citysearch -
Although not as glamourous as spa gyms like Bally's or NY Sports Club or Equinox, Ultimate Fitness has trainers that have made a difference, equipment that is seldom not functioning, and clean locker rooms. The employees are always willing to help. Getting time on the cardio equipment has been a problem when I belonged to 'spa gyms', but I ALWAYS am able to get on the cardio equipment here with a minimal amount of time waiting. Any 'sour grape' comments about this gym, or its staff are most likely from people who have not been working out most of their lives or go to a gym to be seen with the beautiful people that are often only found at a spa gym and then want that same atmosphere at a sweat and work out gym price.
I've been a member for over a year now and never had a problem with anything at this facility! I highly recommend this gym for those who want to work out, get in shape and be in a relaxed yet driven and supportive environment!
05/15/2007Provided by Citysearch -
I canceled my membership (with a written notice, a copy of my license showing I moved out of state, and my membership card all by mail just like it said to do in the contract) literally 5 MONTHS AGO and these people are still charging my credit card!!! I know they are a small business with only two locations, but HELLO you think they would make sure there customers were taken care of considering I may move back there in the future... I noticed another review that said the same thing. Anyways, this gym is small, cramped, and just depressing. They even charge you for all the classes.. are you kidding me? And for the record I'm not one of those girls who complains about everything, I just don't want to pay for something I'm not using. I don't think anyone would want to...
09/12/2005Provided by Citysearch -
I was a member of Ultimate Fitness for eight months or so and then moved. Since I moved almost two months ago they have refused to cancel my membership even though I have provided all the paperwork they have required. In dealing with them since they have hung up on me, refused to cancel the membership (the GM said he cannot cancel memberships and only the owner can and refuses to put me in contact with him), not returned phone calls and have basically ignored every request I put in. They have the worst customer service I have ever dealt with are rude and unhelpful and I strongly advise against joining.