Tried to use this service to get to work am and pm. Chronically late and on 2 occasions didn't show up at all. Got my friend to get me to work and paid him instead.
So the owner of this business is absolutely amazing guy, a lot of his drivers are great to ride with, but there are a few bad apples in the bunch. Trying to get a cab is a absolutely ridiculous, half the time you can't get through the rest of the time it takes hours. If the owner is there they don't take the phone off the hook and are on time and polite. Be careful of certain drivers (ladies) they will overcharge you or ask for other types of payment
I have to take a cab to and from work most days of the week. Most of the time I schedule my cabs for a specific time. Half the time you can't get through on either of the phone lines. I have been trying to call them for almost 15 minutes and have yet to have someone pick up. The lines aren't busy, they just aren't answering.The actual can service I horrible as well. I have had cabs take well over an hour to arrive. I even had a cab never show up, then when I called back they claimed they did show up and made me pay for two runs. I have had drivers smoke, drink, chew tobacco, and offer me all of the above (I'm underage). This is a horrible taxi service and the only reason I use them is to get to work. I do not recommend to anyone wanting to get anywhere on time.
Called at 7- made reservation for midnight... Called AGAIN at 11:50 to make sure they would be here- lady who answered phone (who sounded highly drugged up) assured us that they would be here shortly... Here it is 1:20am and STILL no service. Horrible service.