The only reason why I'm giving one star is because of Kathy. She is the only one who directly reached out to me to talk about sending out a maintenance worker to the property we were living at. She is a REAL people's person. If it wasn't for her, I would give this circus a negative 2. My husband and I were moving from California to Kentucky. We ended up finding a place that Check Property managed. While we were in California, we had my in-laws do a walk through of the property. The back deck was rotted out in certain places and the power lines next to the house had overgrown weeds on them, both of which is a safety hazard. My in-laws pointed this out, and Hannah reassured us that these discrepencies would be fixed by the time we got to Kentucky. 15 days later, when we finally moved in, the discrepencies my in-laws pointed out was not fixed. The house was filthy. We found a dead mouse in the fireplace. The property was advertised as having a washer a dryer.. which yes, it did have a washer and dryer, however they were filthy dirty with gunk and dirt. The bearings in the dryer was out and wasn't working. My husband cleaned out underneath the back porch and we found a smoking bong along with pld shoes, pipes, beer cans, you name it, it was there. Nate and I exchanged multiple emails. I have been nothing but courteous and respectful to him. Throughout our stay, he continued to ignore our reasonable requests. To me, it just makes Check Property look incompetent. They couldn't even take the time to properly clean the home? There was a dead animal found in the home! Luckily, I received active duty military orders which let us out of our lease. Check Property's perfect tenant is someone who has the wool pulled over their eyes and who does not care to live in a dump. DO NOT RENT ANYTHING FROM THESE PEOPLE!! They are lazy and terrible at their jobs! A monkey could do a better job than Nate did. He is TERRIBLE with customer service. For $945 a month, it is NOT WORTH IT!
Po Box 211003Louisville, KY 40221
From Business: VanTRA SERVICES Commercial Building Maintenance and Management, Carpet Cleaning, Painting, Janitorial Services, Lawn Service, Parking Lot Sweeping,Pressure Washin…
360 Circle DrShepherdsville, KY 40165
We have been looking for a rental home in Taylorsville , Louisville or Shelbyville Kentucky, per we are reloaction from New Mexico to Kentucky.We found a home located at 8802 Chetwood Trace, Lousiville KY on. The home currently rents for $1,300 a month with a $1,300 deposit. We currently rent for well over this at $1,500 a month and can definatly afford the rent. We make over $8,500 a month of VERIFIABLE income which we offered to the rental company. They never asked us for a copy of financial information either. We contacted the company and were advised to visit their website and fill out an application for rental. We did so and then we were charged a $60.00 application fee. After filling out the application we were sent an e mail stating that they found discrepancies and delinquencies listed on our credit report and to please provide further explanation of these delinquencies and a future credit plan.We provided explanation and the future credit plan and the debts listed. We then received an e mail stating that they were denying us the rental property based on the credit reports and used the statement “Our business is setup to receive only well qualified applicants with minor credit blemishes.” They kept our $60.00 and didn’t even provide any type of service to us. They basically ripped us off for $60.00! All things listed on our credit report are school loans, hospital bills, cell phone bills, insurance bills, etc. and there is NO rental blemishes of any kind any where. We provided them with over 3 years of rental history including landlord names and telephone numbers to verify CLEAN rental history with NO late payments and NO missed payments. The company did not even contact the landlords. We called to verify that this was not done. This company based their decision to not provide adequate housing for us based on a credit report of NON RELATED debts and not on our RENTAL HISTORY. If we had “well qualified with minor credit blemishes” we would be BUYING a house rather than renting. To deny an applicant based on NON RELATED debts is absurd and horrible business practices and this business should not only be investigated but fined. To deny an applicant and then not even return their money is THEFT in it’s highest regards!
Nathan and Erin are crooks. They may be good for owners, but if you're a renter..BEWARE!!! I rented from Check property Group for 4 years. I went winter nights without any heat, due to the fact the furnace wasn't repaired properly. There was a water leak in the tub for the last 2 years, they said it would cost $1000 dollars to repair so if it didn't effect my water bill, they was not going to fix it. constant humidity caused the paint to peel, and now I'm being billed for it. The house was in excellent condition when we moved and once we demanded our deposit back, they sent me a bill for bogus things! They charged me $150 dollars for my kids trampoline killing the grass. They charged me $200 to have the carpets cleaned, I guess after 4 years living there, they didn't think that was their responsibility. $300 for cleaning. The list goes on and on. So thankful I figured out they were shady before I moved out, and I took pics of everything. I'm planning on filing suit against them!
These people are EVIL. DO NOT RENT FROM THEM EVER. They charged us over $1500 for water damage we didn't cause. They never answer their phone, they only have two payment options so you're screwed if the online payment system is down and you can't get to the bank for a cashier's check...they're a horrible company. They don't even know their own properties. They told me we didn't have washer dryer hookups when I was staring at them in front of me. I could go on, but long story short DO NOT TRUST THEM.
Check Property bought out our building from a super great landlady (why, idk ) and now they refuse to honor our lease. Plain and simple as that. Beware, these people suck. They don't seem to understand the concept of us having a pre-existing lease from the old property management that they HAVE to honor. When we requested pest control they basically told us it was our fault and we're on our own despite a section in our lease that specifically states that they have to do something about it. We even have to pay for it! Which we don't mind and are happy to do! They aren't even out any money and they STILL won't honor our lease!
I'm not one to post online but with Check Property I feel people need to know what they are getting/not gettingpast there neat payment system!!!These guys are hopeless they maybe great for the owner but the tennant gets no support and they rarely fix anything quickly and it normally involves a 3rd party. There internal handy men are unreliable and don't turn up when they are supposed to. I'm currently sueing them for witholding part of my deposit (only $200). They claim the house needed deep cleaning/weeds removing albeit there representive said it was better than when we moved in.... basically just a way of scamming a cheap $200 from the ex-tenant. Having rented for 20 years + they are the worst agency i have ever dealt with AVOID! Erin is just the front for the company her husband 'Runs' the operation so don't be fooled as a tenant or landlord you will get no support or help and during the 12 months of having multiple issues which they fixed eventually I got no offer of reduction in rent or a sorry although I was without Microwave/Dishwasher/Oven/Kitchen Floor for extended periods.
We have just recently turned over our investment properties to Erin with Check Property Group. I interviewed and called several management companies before deciding which company to go with. This company was so easy to work with and their fees were well within our budget. We are so excited to have found them considering what we have been through with our properties and dealing with tenants in the past. If you are considering turning your properties over, I have to recommend them over the rest. So so happy. Thank you so much!
They are running some kind of scam. I found an advertisement for a property that based on the price and photos seemed too good to be true. I went ahead and inquired about it, and then received a phone call from the realtor. I gave them my timeline and other details, and asked when I could see it. I was told the current resident would be moving out this thursday. When I pushed to try and see it this weekend, I was given the runaround. Well, today is Saturday and I drove by the house, and they have Halloween decorations out, and two cars in the driveway. If they were planning on moving out anytime soon, wouldn't they have not put up decorations. I'm not going to bother trying to find out exactly what kind of scam they are trying to run, maybe hoping I wasn't already in town, and want to get me to wire them money or something. Anyway, very shady dealings. Don't be fooled by their nice looking website, I think they are trying to run some kind of scam.