Only place I'll go for nails. Super nice staff and they do great nails.
This was the worst experience that I have ever had. First of all, my friend and I sit down and say that we want acrylic nails and they just try to paint them...if you are doing nails as a job, you need to know what acrylic is. Then, we get told to change stations, no big deal there, but my friend sat for 30 minutes without anyone even touching her nails. When a guy finally went over to do her nails, he stayed on his phone for the majority of the time and would walk away for no reason. That is incredibly poor customer service in and of itself. But this is where I have my biggest problem. Every single one of my fingers bled and it looks like a butcher was trying to work on my nails. Instead of wiping off the blood, they decided they were just going to paint over it. They also sanded into my nails so much that I was pulling my hands away in pain. When I wash my hands or take a shower, it hurts so bad I am almost in tears because of how deep into the nail bed they sanded and because of how far they cut into my cuticles. And the icing on this whole disastrous cake, my nails look horrendous. They are all a different shape, they are crooked, and the paint isn't even.Oh and by the way, if you want a receipt, you better not pay in cash. They refused to give us a receipt when we paid in cash. So if you ask me, it sounds like there is something fishy going on there. I'm sorry for having to sound like a horrible human being, but someone needs to warn people about what they are getting into if they go here.
I love Serena! She's super! She listens to what you want and keeps checking throughout. She also is awesome at remembering things about her clients! 3 yrs ago she chopped off my super long hair and has kept me in a cute pixie ever since! She cuts my 3 kids hair too and my youngest is super particular; she gets him done in a breeze! BEST EVER!!!!
Very nice people. I love going there because they are quick and if you asked to do a different design they are happy to do so.
Robertas Gallery of Style Is at a Great Location in Downtown Shelbyville, with Great Beauty Styles to Fit What you Want Your Hair To Look Like!