We walked up to the door only to be told by a construction worker that the restaurant was closed. Thinking it was a joke, we went ahead in. There was no sign on the door saying 'closed' and it was unlocked. We stood waiting for at least 3 minutes for someone to acknowledge us. The worker finally came over and told us they were closed because they only had 10 minutes' notice that their parking lot was going to be repaved! This was at 8:00 on a Thursday night! This is horrible customer service!
Ask for 1 simple request while at the drive thru. Still had to get out of my car after going through the drive thru so I didn't have to go inside after being made to to pull forward and wait then it was stills wrong! Pathetic!!!! My overall rating would be zero if it were allowed!'
So we are exhausted travelers after 15 hours in car we were starving. We walk in SB TB and are greeted by the female manager that proceeds to tell us it will be at least 20 minutes! There was no one in line and a few people in restaurant and about 4 cars in drive through. We decided not to stay and we see the manager and 2 other employees go out to the parking lot to smoke!!!!! Really turning away business to smoke!
Manager was very RUDE , place was dirty no napkins straws everywhere OVER VEIW I WILL NOT GO BACK TO THAT DIRTY RESTAURANT..... Look for NEW MANAGEMENT !!!!!!