The PT/OT is excellent, but the staff members of the Long Term "Care" Unit are substandard. A few will go out of their way to be helpful and caring, but a few are abrupt, snippy, lackluster and do not display a great deal of compassion/concern for patients. Nor do they demonstrate common sense in instances where skill isn't even involved. I often hesitate to ask for services because they act as though I'm asking for something outrageous. And I'm often suspicious of the information they provide. I've been working with Administration to fix the many issues we have encountered in the past 30 days, but I doubt that the attitudes will ever change.