Very friendly and accomodating, with great deals and coverage. I would recommend this location to anyone looking to upgrade phones or change service - they provide excellent discounts and detailed information on purchasing options.
THIS IS THE WORST VERIZON STORE IN THE ENTIRE USA. GO TO ANOTHER STORE, ANY STORE BUT DO NOT GO TO SHELBY NC.
Horrible customer service. I bought a phone, came home and tried to activate it. They told me I didn't have coverage in this area and to return it and they would give me a refund. I returned it two days later they said they couldn't give me a refund. Couldn't speak to a manager, wouldn't give me their last name. Will never purchase another boost.
Worst customer service ever