Ordered a 1/2 & 1/2 deep dish and heard them call it back. said about 10 minutes so I went out in my car to wait. came in, the girl at the counter reached in and hand me a pizza. guess I should have checked. got home and it was pepperoni and even looked light on the cheese and pepperoni. I wasn't in the mood to go make a big deal about it but that's last pizza they will ever sell me..... I was going to give them 3 for atmosphere but that screw-up cancelled all that out
5322 Cobblestone RdSheffield Village, OH 44035
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STAY AWAY FROM THIS LOCATION! So my husband and I were in the area and picked up a pizza to have for dinner. We ordered 1 pepperoni pizza and 1 order of wings. The girl ringing us out gave us 1 pepperoni pizza, 1 sausage pizza, and the order of wings. Trying to be honest we told her that we only paid for the pepperoni pizza and that the sausage was not ours. She then removed one of the pizzas and we left. Mind you we live in Elyria so it was about a 20 minute drive home. After getting everything ready to eat we open the pizza to find the sausage one and not the pepperoni. My husband was willing to make the drive all the way back to Sheffield Lake to get the correct pizza and called them and had a very pleasant exchange with them on the phone. Neither of us were mad just a little frustrated and upset that our wings would now be cold when we ate them. After arriving back to Little Caesars we went inside and the girl who gave us the wrong pizza apologized and gave us the right pizza. I was a little surprised that we weren't offered anything to compensate the drive all the way back but I understand that little businesses cannot afford to just give away free food so I did not question it. What my main concern was and my point of writing this review was that the girl took the sausage pizza and put it back into the case to give away to another customer! A pizza that had gotten cold and that had been handled by several people. Luckily my husband and I are clean people and did not really touch the pizza but you never know how clean people are or how clean their home is. Also there are crazy people out there that could have tampered with it! I was so disgusted I cannot even eat the replacement pizza that we got. I have NEVER seen a business conduct such disgusting and gross actions. I will never ever eat at this "establishment" again and I will warn everyone that I know that eats there that there is a good possibility that you will be eating dirty passed around food. It's a good thing that the pizza is so cheap here. It almost compensates for all the gas you waste making trips to get your right order and the medical bills you risk having to pay for consuming unsanitary food.