My 97 M-Edition Miata was making some strange rear end noises. I made an appointment for an oil change, checkout of the noise and Dave O, the service tech, found one of the rear bushings had deteriorated.Repair service a few days later once Scott got parts in was done perfectly. The diagnosis was spot on, and new bushings, and the realignment done perfectly. Speaking of alignment; Dave O was careful to do this so well the steering wheel is centered, and handling is excellent. As I use this car for Autocross; having a suspension aligned well makes a difference.While VHC always has excellent lubes, and for my other vehicles I use their standard lubricants, I asked if I could use a specialty lube for engine, transmission, rear end. The accommodated my request, and even neatly stowed the extra in my trunk. Car came back nice and clean (rain when I drove up). Checkout was fast and friendly. Quality of work excellent. Oh, and price competitive. These are the reasons I've continued to get my seven vehicles maintained at VHC in Sheboygan.
Terrific place for service and to get a car.
3624 Kohler Memorial DrSheboygan, WI 53081
From Business: Dick Brantmeier Ford Lincoln Mercury is a Ford, Lincoln and Mercury dealership for new and pre-owned Ford, Lincoln and Mercury vehicles. Established more than 25 …
I was changing out my rubber brake lines for stainless. Bought a great kit from Moss. Got three of the four replace, no sweat. But the right rear, which has a brass manifold to feed both left and right calipers; had a nut so stuck that no amount of fiddling, using PB blaster, etc would work it free. Rather than cause damage, I called Van Horn. They fit me in; did a fantastic job on that fourth wheel. I also had and H&R front sway bar I hadn't put in yet. They did both jobs in just a few hours with their typical excellent work. One thing I found really great was there was no shaming my failure to get the fourth line replaced. I really appreciated Scott and his team doing their usual fast, friendly, high quality work. This is an awesome service facility. We've several vehicles, not all of them Hyundai's or Mazda's; and Van Horn is fantastic on all of them. Don Olson almost always is the guy working on my Miata, and his work is top notch!
I brought my newly purchased used Grand Caravan in for it's first oil change and was given a list of repairs that were needed (wiper blade, air filter, tires by winter etc). Plus I mentioned a flickering dash light that appeared the first day I owned it and they tried charging me a diagnostic fee. After voicing our complaints and several phone calls and visits to the dealership - they did replace the wiper and air filter and gave a 1 year warranty on the headlamp (for the flickering). Overall - we are now satisfied with our service.
Thank you Tom and the rest of the staff to make us feel welcome and no pressure sales.Tom Lewis was friendly and willing to help us with the purchase of a used vehicle.Received prompt service with their internet sales thank you Julia. The staff from the beginning to the end of the process was wonderful even when it was closing time for them. They even have added perks with buying a car with them. I would truly recommend Van Horn Hyundai for anyone looking for a vehicle. IMPRESSED!! AWESOME AUTO DEALERSHIP AND STAFF!!!!
We felt welcomed right when we walked in!! Rosie and Fred went far beyond my expectations!! Rosie was very easy going and wonderful to work with. Fred made sure everything went smoothly with all of the paperwork! I would highly recommend Van Horn Hyundai-Sheboygan because of their excellent customer service and kind hospitality! Thanks for making my experience the best it could be!!
Joe helped me buy a great certified used vehicle. He constantly wanted to do more for me and make my experience the best possible. He was not your typical pushy salesman and their finance manager was excellent also, had us signing and out in a couple of minutes. The dealership is top notch for customer service and do provide an excellent experience.
My spouse and I came to Russ Darrow because we were looking for a newer car. They took the time to explain all the features of the car, and got me a great deal on the car. You now have a repeat customer for all my vehicle and service needs. The staff at Russ Darrow was patient and knowledgeable, and helped us get a vehicle at a good price.
This was one of the most satisfying experiences we had buying a motor vehicle. They took the time to explain all the features of the vehicle, and got me a great deal on the motor vehicle. Their fantastic service assisted us get a wonderful truck at the perfect possible price. My partner would definitely purchase from Russ Darrow once more.
I had not ordered a car or purchased from a dealership for a while The company took the time to get to know myself and my event. I would buy there again and certainly endorse to friends. The buying process was effortless and stress-free. I was happy with my experience with Russ Darrow This dealership provided great customer service.
I personally came into Russ Darrow because I really needed to trade in my motor vehicle for something newer. Our sales person listened to what we wished for and made sure we got it. Once again the Russ Darrow employees delivered a great deal on an excellent truck. My partner would get another vehicle from them in the future.