What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
11693 Westheimer RdHouston, TX 77077
9422 Vickijohn DrHouston, TX 77031
From Business: We own a nine year business that has been developing over the years and is continuously growing. We are open to suggestions from our customers in an effort to improve our services provided to them. Sp landscaping specializes in all types of lawn care and maintenance as well as improving or creating beautiful gardens either…
6555 Pine Vista LnHouston, TX 77092
From Business: S.P. Richards Company is one of leading wholesalers of business products in North America. It distributes more than 30,000 business products to over 7,000 resellers in the United States and Canada through a network of nearly 40 distribution centers. The company offers office furniture, business equipment, presentation prod…
7510 Bellfort StHouston, TX 77061
From Business: SP Wireless is your go to Boost Mobile Authorized Retailer in Houston! We have the best selection of all the hottest devices with the added bonus of the best customer service in the area! We pride ourselves in helping you find the right phone for all your needs! Come on in and check out our great prices! We will make sure …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Very friendly staff! Conveniently located
I give this place 0 stars. My vehicle was at their shop in Lewisville, Tx. My truck was towed without any notice, no phone call or email. I would not recommend this place to anyone, I wouldn't even send my worst enemy to this shop. This shop in Houston, Tx. on West Rd. Is no better, Customer Service is "Horrible" here.
This is a very nice parking spot that I use frequently when I run my errands around town. I like this place very much.
They did a awesome job and explained all that was being done to my car .staff was very helpful .i would recommend this company.5 stars in my thanks guys.Mohammad you rock.
Best experience I’ve ever had , the level of professionalism and the fact they even picked me up when I was stranded showed me I have to stay loyal to this shop , this is the only place I spend money, hands down, best service and easy to deal with, the manager Terry is now a friend and knows me by first name and takes care of my truck like it was his own, this is my second home and doesn’t brake my bank to keep me on the road ! Great service and great business. I wouldn’t go anywhere else! Thanks guys !
Fantastic staff and great service. They explained to me what is the process up front and what to expect from insurance and they delivered.Thank you guys!
I LIVE IN THIS COMMUNITY FOR 3 YEARS ONE DAY I NEED A FEW THING DONE ON MY CAR. SO I LOOK AT THE REVIEWS TO DECIDE IF I WANTED TO BRING MY CAR IN 1ST THING I NOTICE IS THAT THERE QUOTE PRICES ARE ALMOST AS MUCH AS THE DEALERSHIP I NO BECAUSE I TAKE MY CAR TO DEALER MOST OF TIME . WELL 2 ND THING I NOTICED THAT MY WORDS GOT TWISTED .. I STATED THAT THE DEALERSHIP WHEN I WAS GETTING OIL CHANGE I ASKED WHAT WOULD OVER HEAT MY CAR AND THE WORKER TOLD ME MOST LIKELY YOUR THERMOSTAT .WITCH I STATED WHEN DROP CAR OFF TO SMART MOTORS .. NEVER WAS I OFFER TO CK IT FIRST OR IN MY MIND I FIGURE BEFORE THEY PUT PART ON THEY WILL CK IT FIRST THAT WAS 1 ST PART IF THE SCAM THEY RAN ON ME . NOT ONLY DID THEY NOT CK IT FIRST BUT AFTER SEEING THAT IT COULD BE MY FANS INSTEAD THEY STILL PUT NEW THERMOSTAT ON AND PARKED CAR I PAID 275 THEY WHEN I PICKED UP IT GOT HOT IN THE SAME PARKING LOT SO I CAME RITE BACK AND SAID IT NO GOOG HE POPS MY HOOD O I SEE YOUR FANS JUST BLEW OUT THER NOT TURNING ...I SAID THAT KINDA WEIRD THAT YOU DID NOT NOTICE THIS BEFORE ..THE WOMAN DANNY CHIMES IN O WELL HE WAS TOLD TO DO THERMOSTAT.. SO I HAD TO PAY 400 FOR THAT JOB SAME DAY. SO THEY SCAMMED ME .. IT A BUNCH OF CRACK HEADS WORKING THERE I NO ONE WHEN I SEE THEM . BURN ON LIP MOUTH KEEP MOVING AND ALL MY CHANGE IN MY CAR WAS STOLE AFTER BEING THERE ONLY CRACK HEAD DO THAT ...DONT TAKE YOUR CARE HERE PLEASE SCAMMM..SCAMMM !!!!
it is that Check engine light that brought me to Steve's Automotive, The service advisor let me know right away that i would have to leave my car for them to find out what the code is.So after an hour and a half the service advisor gave me the good news that i needed to due change in one of the sensors. and that was it. i thought it was going to b a big bill, being in the galleria area and what, but and specially being a woman, so i was impressed and yes i will recommend them to anyone that needs help. thanks.
Terrible!!!! DO NOT use this company!! Roadside assistant had to cancel them finally because the eta was within 60 min and I waited over 2 hours!!!! National Roadside Inc. even gave the runaround saying they were in the area that I should keep my blinkers on so they can see me but still waited and noone came. Finnaly called another company and came within 15 minutes! I don't usually write reviews but this is my first ever, and there should be a negative star on reviews. NATIONAL ROADSIDE INC. gets negative from me and will tell everyone I know NOT to use this company!!! This incident happened 3-10-18.
great service everybody was very nice
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.