I am assuming this is the store in the galleria. Anyways, the products that Apple makes are top quality and well worth the money. I have bought computers, ipods, touches, iphones, ipads, from them and they are all great products to own! But a few days ago, i went into the apple store with an appt. and had to wait close to 20 minutes for them finally to take me for my appt. that had been scheduled for a long time. I was going in to talk about syncing to itunes. So I go and she tells me that I have to log into itunes (Duh). And then I have to authorize my computer, and transfer this and that. And when she is done "turning everything on" it doesn't work. she gets tired of us being there and cancels everything and tells us to leave and try it at home. So I get home and can't get it to work. I then called a tech guy I knew and he had me download iRip which is an amazing program that you should go to first before the store. It is free to try and there are registration codes online if you are so inclined to purchase it. I got all of my songs downloaded (Around 300) in less than 5 minutes, where at the apple store, she couldn't even get one to download in the over an hour of time we were there.. I love their products, just not the service I was provided with
3. Best Buy
8210 S Gessner RdHouston, TX 77036
I walked into Best Buy on yesterday looking for a laptop computer. The one that I wanted was out of stuck. The sales person checked the system and sent me to another location that had the computer in stock. When I arrived at the store, the computer was actually still on the truck it had just arr…
Really don't want to complain on New Year day, but it's really pissed me off. My husband bought 10 tickets for the family and friends to join the NY moment with us on Sat. with VAN TV 55.2 - Vietnamese American Network Television. Each ticket worths $100. They said the program started at 7PM on …
Hands down, the best mobile installers in the business! Awesome craftsmanship & spectacular customer service. The staff here always treat me like family & I totally enjoy the plush waiting area & watching tv on the huge 70" 4K LED screen! They've got all the accommodations you could ever ask for…
the manager at this store, Aakash Lulla, helped me so much with transformers and electronics I needed to take on my 4 month trip overseas, that I seriously would've been lost without him! I went to other stores around the area, and honestly they had similar stuff, but for one, they were a littl…
DIRECTRON electronic sales site - do not use this company!! They misrepresented their product and will not issue a full refund. THEY said a product would be compatible and it was NOT. I returned the item and STILL, they are arguing about it. This is a big company - why are they arguing about $40…
I came across this place through a Groupon deal. I had researched on several cell phone repair stores and majority of the reviews were all concerning customer service! I hadn't seen many reviews on this place but went ahead and purchased the Groupon since I really needed my phone fixed. The owner was who I spoke to and they were able to fix my phone within 24 hours ( I think it depends when you drop it off as well and I live far from them so I had to drop it off one day and pick it up the next day). Phone worked great but then I dropped it two weeks later! The owner, Mursaleen was really helpful and worked with me on getting the phone fixed as soon as possible. It was more damaged the second time around so it was a bit more expensive but because I went back to him, he worked with me on the price and gave me a big discount. He also made sure everything was working properly before handing it back to me. I was given a loaner phone both times I was there. He was polite and clear on what needed to be fixed, etc. Customer service was excellent!
I was a victim of a break in of a motor vehicle and of cousre the Thug got my iphone. I have made a lot of purchases at this Best Buy since 2005, so I called the manager Stu for his help. Att wanted to charge me $399.00 for an early upgrade. Since was such a good customer to my surprise Stu was able to help defer the cost of replacing my phone by getting a $200.00 gift card for me. Miguel set up my new phone and was very helpful. I will also be purchasing a new digital camera that was stolen from my purse as well. People don't believe me that I had this experience from one of the big chains...guess it pay to be a loyal customer!!! Thanks Best Buy see ya for my Christmas purchases.
Do not buy Software On Demand at this store. I bought 2 software packages last week, once I paid for it, I had to wait quite some time for it to be burned on blank CD´s Once I got home, I run one of the 2 softwares I bought which was PDF2XL developed by COGNIVIEW, and right after it was finished installing on my PC, it asked for a PAYMENT CODE. I did not receive any PAYMENT CODE, therefore I contacted Cogniview and explained this to them. They told me they were not able to help me and that I should contact thie store to ask for their help. I´m away of Houston now, and have been calling the store over the phone but no one answers. Very dissapointed!
Well my wife wanted some new CD's and wanted to go to Best Buy to search for them. I was reluctant to go to this Best Buy because of the poor customer service I had received in the past and the difficulty of getting in and out of this location. Well I was pleasantly surprises at the helfulness of the employees. Wow want a turn around. I was asked serveral times did I need assistance or did I find what I was looking for. Not only did we find the musice but we ended up purchasing some early christmas gifts. If this location could add a traffic cop to assist with getting in and out of this location, it would make the shopping experiece a whole lot better.
This is my second time dealing with Texas Home Electronics. The first time was several years ago. Then, they were courteous and very helpful in giving me information I needed for my home alarm system in our new Pioneer Home. Now I need a replacement part that is not locally available nor easy to find, They are willing to sell it to me directly AND I can install it myself. Again, "service with a smile" and a job well done. -------Update on review posted earlier (above) Texas Home Electronics gave me a tested replacement for the item I needed without any charge or obligation. Thank you Mark, for your help.
I called them and asked about a groupon I saw he then said he could repair it the same day and have my phone fixed before they closed due to how bad my screen was cracked it was running past him business hours but he stayed later to ensure I got my phone back the same day plus I called around and he was very reasonable when it came to price ! My phone works great ! So I'm a happy customer if your screen is cracked go to them no hesitation !
After studying many many cell ph. Repair places I thought they were all crooks. Very pleasantltly surprised to find a shop working hard to be honest and hire techs that are honest. Fixed my cell ph. screen and charging port. Great place. Any quirks on my ph. they explained to me and gave me advice so issues will not happen in future. I highly recommend. Ron
Excellent Service. I was very happy with the service and customer care at this business. I took my smart phone and laptop screen to be fixed and they are fixed very quickly and I am very satisfied with the repairs. I will highly recommend this place and I will be taking more of my devices to get fixed here.
We had our repair complete once the part was ordered , took around 2 days. Our guy was fine with no issues and great with the customer.The He was very friendly and took the time to explain the repair to us. He told us up front what to expect with repair and everything he said he did. Great job!!!