We have lived in this community for almost 2 years and we love it. It is a brand new community in a great location and very good connectivity to 23-N,315 and I-70. Management was very good and easily approachable. Ally (Community Manager) is so polite and easily approachable. She's very proactive and helpful when it comes to work. Maintenance team acts very fast whenever there's an issue. Overall, We enjoyed living there. Thanks,Sudharsan
I've lived at Stafford House for nearly two years and I still love my apartment. The apartments are beautiful, the area is super quiet, our neighbors are great, and our property manager, Ally, is wonderful to work with.
I have been living in SH for almost two years and I am very happy about the apartment. It is a quiet and nice place. The staff is extremely friendly and helpful. Whenever I made some requests to the community manager, she addressed them promptly and professionally. I would definitely recommend living here.
I currently live here and so far my experience has been great. The area is nice/quiet, rent is affordable, and there is plenty of parking. Ally, the property manager is amazing and one of the reasons I decided to move here. She is always friendly, knows residents by name, and makes sure that any maintenance issues are resolved as soon as possible. She is an asset to this community, and if you meet her you can see for yourself why!
My friend and I recently moved here last month. The apartment is beautiful outside and inside. Ally was a tremendous help and she was very accommodating to us with our move-in needs. She is very friendly and always responsive to e-mails. The community is quiet and well kept. I would recommend this apartment complex to my friends or anyone moving to Columbus. The location is great as it is right by 270 and a little north of Clintonville.
Poor quality of living. General upkeep of the grounds is horrendous, there is trash everywhere and tons of glass in the parking lot. They have a huge cockroach problem, granted they do have a pest control fee included in rent to use for exterminators. They have only sent out exterminators once and the roaches have only gotten worse since they have come. We have been without air conditioning since we moved in and they have not done maintenance after being informed several times of the issue. We were told some other tenants have not had A/C for longer than us and they're "working on it". In general, neighbors are rude and have no consideration for your personal space/belongings. They allow pets but it is definitely not a pet safe environment with glass everywhere and neighbors who have no respect for animals. The newly upgraded apartments are anything but with horrible plaster jobs, outlets that don't even work, doors that don't shut, and plenty of crevices that invite in pests from other unhygienic tenants.
Truly enjoy living here. The community is quiet but the residents are friendly and upbeat. Everyone greets everyone else. The property management staff is superb - accommodating, readily available, and committed to creating community. Always checking in, reaching out, and welcoming. Was able to see an apartment and move-in last minute with less than a week turnaround. Maintenance staff is extremely fast, professional, and efficient. Apartment is modern, spacious, and has all the amenities you could want/need. Highly recommend.
I discovered on a Sunday that I needed to move within the next week. I completed an online information request form and the staff at Stafford House called me back within a day (there were many other places that didn’t get back to me at all- SH was the first). Within an hour I was looking at an ADORABLE apartment that happened to be available immediately. It had everything going for it: lots of storage, large living room, spacious bedroom, huge kitchen (with modern subway tile and hanging lights), large balcony facing an attractive courtyard, huge walk-in closet, full size dishwasher, washer and dryer included- it was a NO-BRAINER. The staff was ON IT with getting my application processed, and within two days I had keys in my hand and the move went flawlessly. Every question and request has been answered promptly, professionally, and with friendliness by Ally and the staff, and I am absolutely loving it here so far. Thanks to Ally and the full staff at Stafford House!
Want an luxery apartment but low budget along with golf course, swimming pool, pathways to water to feed the ducks, friendly neighbors
As a new tenant and resident in Columbus, I can honestly say that the SH is by far one of the best apartment complexes near Polaris. Not only is the apartment comfortable, in a good location, but the staff - especially the Leasing Manager, Ally - is beyond wonderful! Ally made the application process easy, was friendly and just a pleasure to work with. I cannot thank her enough for all her assistance and professionalism. Our family is looking forward to becoming long time residents here at SH.