Ok to me going into a Verizon store is like the dreaded headache of automobile shopping with arrogant non compassionate sales people that are programmed to sell sell over sell despite the customers needs ! Including being over talked , made to feel technically illiterate and cost to them is just " take it or leave it ! Now with that visual in your head I would like to " commend " the new addition to the Verizon Corporation , featuring Kegan Turner ! A very young polite , knowledgable , non attitude , answer a thousand questions " till I got it " ah ha moment with this delightful sales person ! Not only has he helped me and what was in my best interest for my cell phone needs , he went above and beyond to help me after the sale of my new iPhone with s few technical issues to assisting me as well with an associate "Harry " with curb service while I was unable to get out of my vehicle from an accident that kept me from walking inside the store ! Now I have been in the store and did not receive the same kind spirited service from a certain few sales folks , but I am very thankful for going back one more time and having the pleasure of a non rushed very informative session of purchasing a phone and feeling like I mattered and that Kegan treated me professionally as well as respectfully in this ever changing world of technology ! I felt so excited to have a sales person I actually could refer friends to that felt the same pressured Mumbai jumbo get in get out sales experience from previous sales people ! Thank you very much Kegan Turner , thank you Verizon for hiring this young man with so many great qualities ! He so deserves praise for his respectful, patient and knowledgable salesmanship ! My friends feel the same way about their experience with the time and purchase with Kegan as well !Thank you Kegan !Pamela Rooney
This store overpriced me on a telephone, buy about 70 dollars, and refused to give back my 188 dollars. There are lots of good latino things in there but I would advise people not to buy expensive things in here because there is not a return policy.