Allen's Plumbing Supply
145 Bank St, Seymour, CT 06483
|Mon - Fri:|
05/24/2012Provided by Citysearch -
I called looking for a price on a furnace. The woman who answered was not nice....asked for the model number and put me on hold. Another woman picked up and said, ""Can I help you"". I told her I was on hold for a furnace and she said, ""Yup what is the model number"". Put on hold again and this time a guy picked up the phone....very rude also....and again, ""What can I help you with"". I had to start all over with my situation. How rude!!! The first person should have said, ""I will switch you to so and so...instead of putting me on hold and tossing me around like a Yo-Yo. Consequently, I went White's Plumbing and they were very professional and helpful. Allen's Plumbing will never get my business.
They have been great! We have had 4, what I would consider, big plumbing issues with our new house (11 years old) that I thought for sure we would need a plumber for. Chris and Pete at Allens have been AWESOME and super helpful. I simply take pictures with our digital camera, bring in the camera, explain the problem. The go and pull what I need off the shelves, bring it to the counter and show me how to fix the problem myself (the wife) with 3 kids standng there. I go home and do what they say and it WORKS LIKE A CHARM! Yes, there stuff is a little more expensive than a big box store but with lessons like this, I'm willing to pay a little extra - and support small business. They even sent home the wrong size part one time and exchanged it for us with no balking. They have been wonderful each time and I would highly recommend them to anyone.