We have been customers of Timberline Wine & Spirits for a number of years. They have always been pleasant. Sometimes customers tend to be ignored by the cashiers. The focus is on each other and not on the customer, however their inattention to delivery is adequate. On Friday evening however, I was shocked and appalled on the employee/cashier’s behavior. While making a purchase, an argument. The cashier was bothered as the purchases were not removed from the basket. It was my responsibility not his. I removed the items. While I was removing the items from the basket, he asked me in a rude tone if I needed a box. I replied "Yes, please if you have one." His responded sarcastically " I would not be asking you if you needed a box if I didn’t have one." I was shocked. I proceeded to quickly make the credit card payment. He then pointed to the CC signature pad and stated "sign that". At that point I commented about customer service. He then threw the receipt inside the box and stated " I don’t tell you how to do your job, don’t tell me how to do mine." I told him there is no need to throw the receipt, he replied " I did not throw it, I dropped it." At that juncture I left the premises completely dissatisfied. This employee/customer exchange was embarrassing and inappropriate. As a business owner and a retired public servant, such behavior would not be tolerated. I know that everyone has a bad day and customers can be demanding at times. I recognize that abusive customers should be handle accordingly. However, it is my belief that customer service delivery is essential, and although the customer may not always be right, customer service needs to be carried out regardless of the circumstances. Hopefully this exchange was recorded and audio is available. It is my hope that this intolerable employee behavior can be utilized as a training tool for that employee and future employees, and not as a reprimand.