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On first walk in it smelled AWFUL like urine and mold. There was one person watching the whole store. So service was little to none. The animals were in tiny, dirty cages with no place to move around. They had two puppies that had bald spots and were covered with crud. The fish selection was the better part of the store but even then it was lacking. There were a lot of exotic birds kept in small glass tanks. They couldnt even stand up fully. I couldnt even bear to look at the monkeys. Reptiles were shoved in the corner and i thought i'd never find them. In all, it had a lot of animals you might not find in a normal pet store but they were all over priced and very ill. If you can help it your better off sadly getting supplies and common pets from petsmart.
Nasty, disgusting pet store. Be prepared for the shock of your life when you go in. It is mind blowing this is allowed to go on. What's even more sad is that people patronize this store, thus keeping it's doors open!
Never, EVER go to this store unless you want to leave broken hearted. Went in to look at bearded dragons and was so disgusted by what I saw. VERY filthy tanks. Looked like they had not been cleaned in months. No food. One big beardie in a very small tank full of feces. And they wanted $250.00! No one ever spoke to us while we were there. There was only one other customer in the store. I had to leave before I got into an argument. Can't afford bail. I wish I knew who to report them to.
This family-run business has everything I've needed for my zebra finches and cat. They are friendly, gentlefolk who are caring, knowledgeable and helpful with all my pet needs and questions. I, too, would highly recommend this store.
love this store !!! we bought 2 canaries . Very healthy and their price are VERY GOOD. W e go back every time we go to our Tenn home and buy more stuff.
Went to this pet store looking to buy my kids a bird. I talked with a lady she priced me a bird for 199.00 after thinking it over I went back the following day to get the bird there was a young BOY running the place I told him what I wanted & he priced the bird for $439.99! I calmly explained to him I had discussed the bird with the lady the day b4 but he insisted that it was 439.99! The same bird that was $199.99 the day b4!WOW! After leaving the store empty handed I decided to call & leave my number for the lady to call me back only to be told the price of the bird was 399.99! WHAT! 5 min ago it was $439.00 & yesterday it was $199.99! So after my kids had for all excited about getn the bird we where all let down by sum maybe 16 yr old kid who obviously had no clue about any of the birds! BIG BIG BIG LET DOWN!
I love this pet store very friendly and helpful just got a red tail from them and it is very healthy and their prices are very low
Excellent Groomer. Wonderful cocker spaniel cut on my "Buddie". Keep up the great job you are doing!
I go to this pet store frequently and went recently to purchase a few more fish. The animals are very well taken care of and maintained. My fish have adjusted well and are very healthy. I would highly recommend visiting and purchasing your next pet from here.
My family are pet lovers. Every time we go anywhere we always check out the pet stores in the different towns. We frequent the Sevierville area several times during the year. We have been visiting this pet store for over 10 years and have ALWAYS found the pets well taken care of. I know from experience that any place with multiple pets is going to have little oder first thing in the morning when they open up. I have personally been there first thing when they open up. Yes, some animals messed through the night. That is no surprise. They get right to clean up in order of importance. Some of the people stating all these negative responses are setting themselves up for slander liability. I have been to many pet stores in various states and this one ranks near the top! The owners genuinely care for their pets. Check out a zoo first thing in the morning and see some messes. Most don't smell too bad because they are outside. This isn't like a chain pet store that has fifty employees. I love this pet store and will keep coming back when we visit this area. They do an excellent job!