My wife and I reached out to Curtis in early December, 2017, to inquire about using his service to shuttle ~100 guests from our wedding accommodations to the actual wedding site. Our wedding was held in May, 2018. Curtis helped us determine the number of buses we'd need, at what time, etc., and we booked the date.Flash forward to April, 2017, 19 days before our wedding. Curtis sends us an email stating that his vans are "on back order" until after June and he cannot accommodate us. Again, this is less than three weeks before our wedding, which caused us to scramble to make alternative arrangements and significantly increased our shuttle cost. Curtis never responded to any other emails, nor did he take any responsibility for his incredible delay in letting us know he'd be unable to provide the services he said he would. I would not recommend Smoky Mountain Taxi to anyone.
Absolutely the friendliest guy you could meet. Was there 10 minutes ahead of schedule to go to Knoxville airport. Old fashioned friendliness you rarely find.
Best service, friendly and helpful. Highly recommended!!!
Great service. Prompt, courteous. Safe driver. Clean cab. Comes highly recommended. Ole Dave is a name you can depend on. Opens at 5AM for early risers.
I needed a last minute ride to the Knoxville airport late at night, and they were extremely friendly, fast and professional! They also were very reasonably priced, I definitely recommend them to anyone!
Absolutely awesome service! Professional and courteous. Unfortunately Dale D. Who left the comment below was a former employee. He was terminated due to theft and harrasment to customers.
Can't get an answer during the day an hard to get an answer at night one of the driver's looks like a gang member an they never have a decent looking appearance the vans look nice an so does the car
Have used them many times. Prompt. Curtious, professional and great rates. Best taxi service around handsdown
One of the best taxi services there is. Always on time, fair, friendly, and great prices! I've seen the go above and beyond personally.
Worst service ever. Payed round trip to go down to Gatlinburg and never came back to get us. Bad customer service.