I tried to order plain cheese stuffed crust pizza last week but the store was out of the cheese for the stuffed crust, so i ordered plain cheese and was told that i could order the stuffed crust next time for the reduced price as they were out that day. Yesterday (July 21st) I called and informed Angel of the same and ordered a stuffed crust with onions and green peppers. She said she would honor the lower price but then charged me the menu price. I took the pizza home and it had one tablespoon of sauce on the whole pizza. I called today (July 22nd) and spoke to Michelle who was very curt and not at all polite. She informed me that she would write my name in the book and that I need the paper receipt to get a replacement, Who keeps the Paper Receipt but I had a picture of the Paper Receipt and She won't even accept the Paper Receipt, Luckily I had one but if you want to have the money refund or replacements I suggest that you keep the Paper Receipt because if you don't they won't honor it, She also suggested I tell them heavy sauce the next time I order. This was not my first time ordering pizza so there was no need to be snarky and sarcastic about it. The staff does not know how to speak courteously and does not answer the phone calls promptly, it took me an hour to get through. AWFUL SERVICE STAY AWAY :( :( :(
1811 Parkway Ste 105Sevierville, TN 37862
for the price i promise you will not be able to beat or even match. staff is very friendly also. carry out 3 med pizza one topping under 12.00$
2650 Upper Middle Creek RdSevierville, TN 37876
From Business: We are a full service gas station, grill and grocery store. We also have non ethanol gasoline and propane. We serve delicious breakfast and lunch. We also have gr…
Ordered a pizza to be delivered to our hotel room. Took over an hour to get delivered AFTER it was given to the driver. Hungry family fell asleep waiting and waiting. Result was a Luke warm cardboard day old like pizza. Absolutely horrible experience!
Had lunch here last week at the lunch buffet. Food was good but the marinara sauce wasn't warm. Pizza and breadsticks were good though. Our waitress was great.
Tonight we headed 25min to check out this restaurant who is supposed to have the best pizza in town. We decided to come here because we purchased a groupon deal & were so excited. While in the restaurant the lady at the front overheard us talking about the groupon and when she asked if we were using it, we responded yes & she basically changed her attitude and basically said she couldn't help us. She said they wouldn't accept the groupon, had no clue how they got on there and there was nothing she could do. Of course we were upset so we left, I came home and wrote a review on their facebook page. 10min later they responded in the most appalling way, a way a small business should never treat a customer. I am so disgusted with this place!
I found this place through restaurant.com and am quite glad. The decor was pretty interesting and the waitress was very nice and helpful on area information. While it is a pizza place we both got subs. My husband had the ultimate italian and enjoyed it thoroughly and i had the chicken parmesan sub that I got full from half way through. A must have is the garlic rolls, they're freshly made and we couldn't get enough of them! If you're looking for somewhere to get out of the tourism for a good lunch stop in here
Not worth the money they charge. They dump all the toppings in the middle of the pizza, very little sauce, not what you would expect for the price. Plus it took 45 minutes to get two pizzas and an order of cheesy bread sticks on a monday night. Very poor service.