This is a company that bends the return policy to best suit the companies favor, they will even go to the extremes of purposely avoid customer service issues until 30 days of purchase just so they can say "well it's past the return policy." They have a 300% markup on all the T.V. items (which by the way are all very poor quality products, that most of which don't do anything that they claim to do) and all of the machines and higher priced items have up to a 900% mark up (for example their "Whole Body Vibration" machine sells at Walmart for $200, however, at Lily's it sells for $2,000). Now I understand the point of making money but ripping people off to these extremes are ridiculous. The hardest part is that I worked for this company until I was sick and tired of ripping people off and letting them pay for very cheap over priced possibly broken when sold products. Don't be one of the fools that fall for their gimmicks in the store and there pressured selling atmosphere. The owners wife will literally follow people through the store repeatedly telling people to try the machines. She annoyed people to the point of pissing them off regularly and even making customers leave instantly if they came into the store and she was there. I could tell you all day how corrupt and crooked this place is but if you'd rather not buy junk and have to deal with frustration just avoid this place at all costs.
7343 Kingston PikeKnoxville, TN 37919
From Business: We are a locally owned gourmet cookie company. All of our cookies are handcrafted and most of our recipes include a splash of TN moonshine. The moonshine gives ou…
643 ParkwayGatlinburg, TN 37738
Went there the other night for dinner and thoroughly enjoyed it, so thought we would try breakfast and was very disappointed. Our food was cold, the bacon was like a jerky, pork was dried out, grits and gravy were ice cold. The only thing hot was the coffee and eggs. Would not recommend for breakfast.
Happen across this place & it was delicious! Our family of 4 enjoyed everything we order and the milkshake were a blast from the past. A great treat & we were glad we went!
I had fried bolongna. Coffee was good. Just lucky to be in Wears Valley. Bathroom says His'n and Her'n....you know it's going to be fun.
Had a filling breakfast. Service was slow. got right in at 10AM. took home food. A must do! Good for lunch, too!
This is a great place to eat when visiting the Smokie Mountains. We love the atmosphere and the food. There can be a pretty good wait but it's worth it.
One of the people in our party ordered a steak. It tasted good but half of it was fat & gristle. She could barely cut it. Spoke to the manager and she would only take $3.00 off the bill!
We always eat here whenever we are in the area. Their breakfast is delicious. Prices are decent and the service is always the best.
Warning*** This is a long-winded review, but it's so absurd, it needed thorough explaining*** I'd like to start by stating that my family & I are not "ranters", all work in customer service/have worked in the restaurant industry. We are all aware of the serving struggle & are strict 20%+ tippers regardless of service quality. However, last night my fiance & I met with his sister & her husband around 9 PM to meet up for a few drinks & some snacks. When we asked for the drink specials our server told us $3 shorts and $5 talls so we all ordered accordingly. Throughout the night, our less than enthused server dogged our table leaving our drinks empty for 15+ minutes at a time. But hey, Saturday night, their busy, no biggie. But then came the check. Our check was correct, but my sister-in-laws was $23 more than anticipated. Their ticket showed their short beers priced at $5/per beer for michelob ultra! Thinking this was a simple error we told our serving in which case he apologized & said the manager would fix it. He then came back, dropped off the new ticket, & quickly left. Their appetizer was removed but that only reduced the ticket by $12. Again, not accurate. Wanting to just get the corrected ticket, we flagged the "manager" Tara who quickly said "I already took off your appetizer, mc ultra is not on the special, I don't set the prices" and attempted to walk away! I halted her & re-explained we had been told by our server that they were $3 & we wouldn't have ordered them if they weren't so we didn't think it was right to make us pay it. She then said "that's the price, I can't take anymore off, it's illegal." . . . I was stunned. We were being treated like we were trying to "get one over" on the wait staff. We just didn't want to pay $50+ for 10 pints of mc ultra after being told they were cheaper by the WAITER! This got me heated. I didn't curse, I didn't raise my voice, I just explained that we ordered based on the price we were told & we weren't paying for their mistake. She gave me the meanest look, said "Fine then, I'll just break the law" and stomped off!! I have never, ever, been treated so poorly in a customer setting in my life. She didn't apologize once, offer maybe a gift card for the difference, of discount on our next meal. We're locals & that would have been perfectly acceptable! We were not drunk or disorderly, and were treated like trash. I've never been so disrespected by a "manager" in my life. I can say with certainty, we will never be back to this "restaurant".
This place is terrible. They denied a veteran with his therapy dog entrance. Please boycott this damn place. I hope their doors close very soon!