Black Bear Clock Repair
Sevierville, TN 37862
Working "Around the Clock" to keep you "On Time", Bringing your Childhood Memories Back to You, we are the Doctor that still does House Calls.
Christian Owned & Operated Business for Two Generations, Free Estimates on Repairs. We sell, repair and restore watches and clocks. We offer 6 month guarantees on all service and repairs. We also offer 1 year warranty on all watch and clock sales. Lay-A-Way plans available for your convenience. Free estimates on repairs.
We Service, Repair, Restore, Buy, Sell ALL CLOCKS & WATCHES, Any Brand, Any Age We also repair Music Boxes, Barometers and Chronometers We have a showroom of clocks for sale at the Turkey Creek Public Market on Outlet Drive in Knoxville, TN Booths A10, 12, 14, 16 and have Many Drop-Off Centers (Please call for your nearest drop-off center)
We have been Christian Family Owned and Operated for 2 Generations, We stand behind all of our work and just love clocks. Having been on the Antique Road Shows for 11 years, I appraise and assist people with proper understandings of their clocks
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I had four mechanical clocks that had not been working for a number of years. I located Black Bear Clock Repair and contacted the owner Joanie LaTorre. We delivered three of our clocks to get an estimate. Joanie took considerable time talking to us about our clocks and what needed to be done to get them running again. She told us the value of our clocks and encouraged us to keep them running to leave to our children and grandchildren. The cost was higher than I expected but then, I hadn't realized what it took to get them back operational. We are convinced that Joanie and Kenny know their clocks and that they took painstaking care to replace parts as needed and to ensure they were nearly as good as new as far as antiques go. They delivered our clocks (we live about 45 minutes from her workshop) and they left with the internals for our grandfather clock. About ten months after the clocks had been repaired, one started acting funny. An e-mail later, we delivered the clock for an adjustment and got it back as promised at no charge. I would give Black Bear Clock Repair six (or seven) stars if that were possible. I cannot recommend them with any stronger language.
I cannot say enough good about Joanie, she really knows her clocks. I didn't think my clock could be fixed, but, she did and it works just like when I first bought it. I liked her from the first, because I knew the way she talked she was a Christian. Good job well done BLACK BEAR. I highly recommend Joanie "THE CLOCK LADY" When she brought my clock back, she went over every details, and some things I didn't know about my clock.
Great experience from beginning to end. Joanie is knowledgeable and did not push a very expensive repair on us. She explained the options and recommended the less expensive fix. The clock was fixed within 30 minutes, was cleaned and shined and we left very happy. Good Christian people would recommend them to anyone needing any kind of clock repaired.
I am an avid clock collector and enthusiast. I found out about Joanie, the Clock Lady, from a Vender at the Highlands Festival in Abington Virginia. My dad had left me a Jaeger LeCoultre Atmos clock which doesn't get wound or plugged in but is the closest thing to perpetual and is very hard to find anyone to work on. I drove quite a distance to have Joanie work on that clock for me and I see now why a man in Virginia recommended someone who was so far away, he said she was worth it. Joanie has now repaired about a dozen or more of my clocks. She gives free estimates and sticks to them no matter how much extra work she finds the clock may need. I don't bother her timeframe wise when she has them for I know she calls when it's done. She stands behind her guarantee for sure. She has several of my clocks right now - so I highly recommend her. If you want your clock fixed right - contact Joanie LaTorre. She is a pleasure to work with and very knowledgable.
Took an old mantle clock we bought at a yard sale to Joanie, got a history lesson and the clock repaired! She was great to work with!! Her knowledge on clocks is amazing! She fixed it, and showed us everything we need to do to keep it running for years to come. We will be taking our other old clocks and watches to her for repairs.
Black Bear Clock Repair took care of my Grandfather Clock as well as my sister's cuckoo clock and my brother's two grandfather clocks. An absolutely wonderful job was done on all of the above. We have had no problems with any of their work and recommend them highly to anyone needing clock repair done. Joanie LaTorre was honest and fair in her pricing and EXTREMELY knowledgeable. She took the time to teach me how to run my clock and gave us information on the makers of all our pieces. I would certainly use her services again in the future.