My family and I decided to eat here our last day of vacation. We came in at 11:45 and did not get served until 12:55. They close at 1. We asked at 12:35 about our food and they sent the waitress to our table who apologized and said it would be 5 min. That half of our order was in the window. So 20 min later we received our food remember part of the order had already been sitting in the window that long. We asked to speak with a manager and her response was I'm not really sure what happened, it was really busy around the time you ordered. We pointed out that people who came in way after us got there food be fore we did. She responded with well that was a different server and it had slowed down. So she gave us a 15 dollar discount. Instead of arguing with a manager who wants to make excuses and cannot right their wrongs we paid and tipped our waitress. So hopefully she can see this and realize the customer is always right anybody in customer service should know that. It was busy but everyone already had there food and we watched all the tables clear out around us. They were then left dirty for the remaining 35 Min we were waiting for our food.
First time visit to a Flapjacks. We had a minimal wait time for a busy Saturday Morning. Food was pretty good for the most part. The Spanish Omlet tasted like they sprinkled some Taco seasoning on it and that was it. Be prepared to be hit with a ton of souvenirs as you enter the restaurant and again when you leave. 99% of the stuff you can find anywhere else for cheaper.
We were a little hesitant to eat here after reading the only review given. We called and made reservations for a party of 10. When we arrived they had the seating setup and immediately took our drink order followed by our food order. The service was fast and the food was good.
Amazing Food I am not sure what the bait and Switch the other review is speaking of but we used a groupon and there are limits to them but if you use the coupons correct with in the limits there was no issues! Food is Amazing we at here 3 times in one weekend
My wife and I went to Holston's for the first time today, we will be back often! I ordered the bbq whiskey glazed burger and it was the BEST burger I have ever had. Don't forget to order a Big Orange soak cake!
I love Holston's went back there twice for dinner!Love the Teriyaki Ribeye steak, it was yummy & tender.Then I tried the Prime rib it was delish!Soft & tender & melt in your mouth steak I've ever eaten.
One of the people in our party ordered a steak. It tasted good but half of it was fat & gristle. She could barely cut it. Spoke to the manager and she would only take $3.00 off the bill!
Happen across this place & it was delicious! Our family of 4 enjoyed everything we order and the milkshake were a blast from the past. A great treat & we were glad we went!
This is a great place to eat when visiting the Smokie Mountains. We love the atmosphere and the food. There can be a pretty good wait but it's worth it.
Loved this place when it was in NY Love it even more now!! They have Awesome Food! Can NOT beat the sauce selection!! LOL PURE AWESOMENESS!!