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Hours

Regular Hours

Extra Phones

Phone: (410) 544-8307

Fax: (410) 544-8307

TollFree: (877) 405-4741

Brands
Bioelements, L'anza, Lanza
Payment method
amex, cash, check, discover, master card, visa, all major credit cards
Location
Park Plaza Shopping Ctr
AKA

Image Creators Salon And Spa

Other Email

Categories
Day Spas, Body Wrap Salons, Cosmetologists, Hair Removal, Massage Services, Skin Care, Massage Therapists, Beauty Salons, Nail Salons, Hair Stylists, Aromatherapy, Cosmetics & Perfumes
Other Information

Parking: Lot, Private

Price Range : Average

By Appointment Only: No

COUPONS & DEALS

No coupons available

Reviews

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K C.

12/01/2014

Overall
Best facial!!

I got the best facial of my life. The massage was ahhhmazing. Ask for Harper!

maribel1970

05/18/2013

Overall
Where should we begin? How abo...

*** IF YOU WANT TO WASTE YOUR HARD EARNED CASH FOR NOTHING, GO HERE !! ***



Where should we begin? How about the appointment - I made an appointment two months in advance for prom hairstyles for my daughter and her friend - the lady quoted me $50 - $80 per hairstyle. On arrival, the staff was extremely rude and showed poor customer service; they acted bothered that we were there. Then, the lady was clueless as to our appointment time, thinking it was an hour earlier and that we had missed our appointment. The girls sat for 30 minutes before anyone attended them (more time wasted), with staff stating they had nobody available to attend them. Isn't that the point of making an appointment?? I informed them the girls had an appointment with a photographer immediately following, and their staff was apathetic. The lady then informed me that the prices would be based on the experience level of the stylist - that the least experienced stylist would be less, the ones with more experience would cost more, and the "experts" would be the most expensive. When they brought the stylists to the girls so they could explain the hairstyles they wanted (with photos), the stylists said "BRAIDING IS NOT MY THING." The girls changed their minds to different hairstyles; from that point forward the stylists had an ABSOLUTELY STUPID attitude, acting bothered by the girls' request for braids. When my daughter decided to change her hairstyle, the stylist told her she couldn't change her mind. When the stylists were curling the girls' hair, it was clear they had no experience whatsoever with styling. The end result was two hairstyles that any child could have performed on one another - super frizzy and terrible. The kicker was when I asked for the manager to discuss the poor quality of the hairstyles, the lady at the counter told me the total would be $180 (90/each) !!! I asked why this was, and was told curling their hair added to the price. I was also informed that there was a separate envelope for tips. I asked again for the manager, and told them I was completely dissatisfied. To my surprise, when the lady at the counter called the manager over, it was the same horrible lady that had attended us since the beginning (Kim Boslow)! Management sets the tone for customer service, and in this case it is no wonder this place gets so many one star reviews - customer service is NON-EXISTENT. The only reason I did not leave zero stars as a rating is because you are required to mark at least one star. I actually had to reaccomplish both of their haristyles once we arrived at home. The absolute best was when two of their friends came to the house and had intricate, gorgeous braid hairstyles, done through a friend, for $30/each! Thanks a million Image Creators, thanks for NOTHING. Lots of $$ flushed down the toilet. I would have been better off coming down to your salon and just giving you $180 for nothing - at least I wouldn't have left with a headache and the aggravation of having to redo their hairstyles myself. And oh, by the way, they were late to their appointment for their photographer. Thanks again, for nothing! Worthless business!!!

carrieb

12/19/2008

Overall
Too expensive and not worth it!

Wanted to dye my hair back to my natural color, had blonde highlights in it. So, made an appointment at what I thought was a nice up-scale salon. Lady on the phone when making the appointment said it would be roughly about $60 to just dye my hair back one color. Got there, stylist said it was going to be $75!!! So, I said okay... Color turned out okay...nothing special. So, after color and all she asked me if I wanted my hair blow dried. I said yes please. She then said it would cost me an additional $30 to just blow dry my hair, I was like your kidding me right!!! So, needless to say I walked out with a wet head! All for $75! Not worth it in my opinion! Not to mention that it was very noisy in there not what you would call a nice and quiet salon/spa experience and the service from the staff was not exceptional either. I could go on for days; I would definitely not recommend this place to anyone. Hope this helps...

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