This business is an absolute joke! My husband ordered flowers to be sent to my job on valentine's day. They lady who delivered them was rude and extremely loud. My flowers were delivered with no card. Several of the flowers were cut so short they didn't reach the water in the 3 gallon vase they came in. Yes, they put three roses and two carnations in a three gallon pitcher. It was the most embarrassing piece if trash I've ever seen. And don't bother to follow the instruction on their website about their 100% satisfaction guarantee. We were cursed out and hung up on twice! We went in person to ask for a receipt and were told no! Do not continue to support this business. They are the most unprofessional group of people I've ever met! Loud, rude, and ghetto is what they should call their business!
I ordered a plant for Valentine's Day. Paid a pretty penny for it, and had the delivery for the day before V-Day. I called around 5:30pm on the delivery day because it still hasn't been delivered. The staff members were rude and made it seem like I was a bother, not a customer. They clearly either forgot about my order or were planning to scam me and never deliver. So they actually did deliver, except it was 10pm on the delivery date and WAS NOT THE ITEM I ORDERED. Instead of beautiful African violets as I ordered, a shoddy, dreadful, sad looking piece of garbage flower arrangement with essentially 5 stems and a handful of green leaves was dropped off at the recipient's door. How embarrassing. It looks like something a five year old put together and it isn't even close to what I ordered. Did they think I wouldn't find out?! Not even a courtesy call to alert me that they didn't have the item I ordered. Nothing. I tried to do the right thing by ordering from a local business instead of a "1800" flower company and sadly, this is what happened. It's no wonder small businesses are suffering. Do yourself a favor and avoid this place. They deserve a negative rating for their customer service and business practices.
Selection of merchandise is tremendous, but what impresses me most is the helpfulness and knowledge of the staff. I could not ask for a more friendly, welcoming, knowledgeable group of people. Its a pleasure to shop at the Piddlin' Patch!