Highly recommend this salon to anyone! The stylist were super friendly and the salon was so clean! I’ll definitely be back! Thanks guys!
WARNING!!!Soluna has a nice look. SOME of the people are friendly. But service is CRAP. I went in with my mom. We got pedicures and manicures to begin with. We got a base color and some glitter. It is very dim in soluna, so you can't see the crappy job they do, until you get out in the light and really start looking.I decided to also get my eyebrows done and my bangs cut into a full front "swoop" bang. First I thought the eyebrow job was nice. But it is some poorly lit in there that I didnt realize she didn't get all of the hair waxed. I got my bangs cut, and Taylor did AWFUL. I wanted to scream, but didn't because I didn't want to hurt her feelings. (She has also messed up my mom's hair )So after we finished all of that, my mom paid $120 cash, which would have covered the manis, pedis, and my bang cut. But no, they wanted to charge me $5 extra for GLITTER on my nails, and call it nail design. I wasn't paying that so the secretary took that off. She saw that I was frustrated with the stay, let me pay $30 for both of our eyebrows and leave. Oh no, it doesn't stop there!I got almost all the way home and she called saying she had charged my card $150. Money that I didn't have! But assured me that she refunded it and the money would go back on that night. I also had to go back to salon so another stylist could attempt to fix my screwed up hair (she did the best she could). So, here I am, out of money because of Solunas mistake, not happy with my nails because there are gaps between the nail beds and cuticles where they weren't painted properly, not happy with my eyebrows because part of my eyebrows still need to be waxed, and not happy with my hair because it's not what I wanted!This is my worst nightmare!Monday the money still wasn't back on my card. Again, this is money I NEED. So I call soluna back. Shelly insisted it should go on that night, if not, call back wednesday. Guess what? It didn't go back on by Wednesday! Wow!! So I called back, and I just told them I wanted a full refund. I shouldn't have to pay for such POOR quality and bad service!The owner told me I had good quality work (HAHAHA) and he wasn't giving my money back. He did end up giving me $30 cash. Which I am not happy with. We came to the agreement that if the money wasn't on my card by Thursday (today) that he would just give me cash. He said "I'll do what I have to do to fix it". I called today, and was told no! Instead they wanted to argue that I liked the work, when I didnt! I would not send me worst enemy here. No wonder there are other bad reviews. Good luck Soluna, I'm sticking with Tuscany, they actually know quality!!!
Brittany ruined a new blouse when she colored my hair. She did not put a towel under the cape. When I called her the next day, she agreed to a free service rather than pay for a ruined blouse. I had an appointment for cut and condition and 2 hours before she called to tell me to bring cash and I would half to pay half of the $30. I would not recommend her or ever go back. Not very good customer service.
Artistry is the only place that I would go for my hair cuts and hair coloring. Everyone working there are excellent individuals, friendly, welcoming, and they all have amazing talents with hair styling. They are also amazing with children of all ages and every time I go to get my hair done there are always children there getting their hair done too. For anyone looking for an excellent experience and to get your hair done the right way I recommend this place to everyone. Just simply amazing individuals here.
I have been going there around 1 year . I have had 3 are 4 different lady's cut my hair and ever time I left very happy. .
Vicki is amazing! She runs her business with a friendly smile and very reasonable prices! Vicki does it all from haircuts, styles and colors to manicures and pedicures. Whether you are a long-standing client or a walk-in, she treats you equally with warmth and gracious hospitality. You will love the personal attention you will receive!!! Call ahead to book your appointment....you will be glad that you did!