Went for a final dress fitting at bridals by J in Selingsgrove and was treated horrible. They completely messed up the dress and when they were told about it, the woman shoved my daughter into the dressing room, and forcefully ripped the dress off of her. Then she had the nerve to give us attitude, told us she's over it, and we shouldn't have bought the dress. From the start they had to cut her out of the dress due to a zipper malfunction, they were supposed to put in a corset back instead of a zipper because of the material. After the woman assaulted my daughter I told them I wanted a refund and they only gave me half of my money back after charging me for a hem that was still too long, and the corset they put in to replace the zipper. The owner was told about how we were treated and did nothing about it because it was her sister. The corset was installed clear to the top of the butt area when it should've been only to the waist line. It puckered out, and looked like a jumbled mess when it was laced up. The straps were no longer even on the back and they claim that area was never touched ( the material was folded to install the corset). The bead work was missing some beads, others were loose, and they tore the mesh and bead line on the waist line putting in the unneeded corset. I will never return to this place. What a horrible experience. My daughter was crying after it was all over and didn't want to attend her prom. I hope this gets around so that nobody else has to go through this. Before this they were very pleasant and willing to work with us. These people are only pleasant if you don't point out when they mess up but this time they messed up bad. The woman in the pic is the one that did everything to my daughter. Everyone please share this!
980 N Susquehanna TrlSelinsgrove, PA 17870
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Me and a friend went prom dress shopping here in 2016. We both felt very rushed and the staff except for one very very nice girl was not helpful. One employee was especially rude and had a side conversation with another employee about my friend which included swearing. I thought that was very unprofessional and unnecessary. While the selection of dresses was decent, I am not going to pay Bridals by J $500 for a prom dress when my experience and customer service was pitiful.