Ordered Chilis to go earlier today and asked to have order ready at 5:45 so it could be picked up on my to work. Showed up on time to find out that my order which was prepaid was not ready. Furthermore the ticket had been lost in the shuffle between shifts. After reviewing their past orders in the register they found ours and finally had it ready an hour late. This also caused us to be late to work this evening. I wouldn't recommend this location to anyone. Unorganized, unprofessional and horrible customer service. I won't be returning to this location anymore.