I sent money to my family member who is sick, trying to get medical attention and also for a holiday. I have been calling them repeatedly, they will tell you that the money is transferred to Ethiopia. They even gave me the phone number of their agent at Addis, but this is all a game. When my family call the agent, he would simply say he has not received the money yet. When I talked to them here, they just pretend nice people and keep saying they will give him a call again. I even called and talked to the agent twice, just to see what is going on. However, the agent is also another headache. He is exactly like them, pretend nice, and tell you that he hasn’t receive the money from them yet. I am just sick and tired of these kind of people; they have no respect for their customers. They don't even have any idea on how to do a business. I have naturally way too much patience, but they are treating me like I am stupid. Now, I am begging for my money. It is really ridiculous when you think about it, they are disrespecting and undermining the hard working people they depend on for their own existence. If I get my money back, I will never ever send money through them. I would never encourage anybody to do business with these people neither. I believe they use our money to do their own business, as a result Our family don’t get the medical attention they badly needed on time, nor they enjoy their holiday like everybody else, while they are enjoying theirs. I will keep you updated on how they will treat me after this, it has been two weeks already.
I sent money to my families a month ago through this company and still they didn't deliver the cash I sent after all this time. I called and talked to Daniel, I think the owner, but he told me to talk to the other person and when I keep on calling he hanged up the phone. This is really ridiculous. I think they collect money and doing business on it. They are not trustworthy at all. Please do not send money to your family through this company. Just use the bank!!