Sales Help from Shane Tew. Knowledgeable & helpful, and it was delivered/installed on time!
This company went out of business in 2013. It might be a good idea to remove this listing, if anyone cares...
Exceptional service at reasonable prices, and we got on their schedule in less than 24 hours. A very reliable company that I would definitely recommend.
Great experience from start to finish! Dan was efficient and knowledgeable on the product I purchased. Delivery was exactly as predicted, and I was generally pleased with the overall experience.
Dan was very helpful and cut to the chase. He also helped us after install when we needed to redo our laundry room to accommodate our new washer and dryer.Thanks !!!!
We had a good sales associate, knowledgeable, and helpful. I just dont remember his name... sorry. We bought a dishwasher in May. The two guys who installed it were good too -- fast, quiet, and neat. BRAVO!
In the last two years we have bought three major appliances for our kitchen from Albert Lee. Kirk Fisher provided the best retail experience we have had in years. My wife is chemically sensitive and Kirk uncrated the subzero in your warehouse, rinsed the unit with vinegar and used baking soda to lessen the odor. He followed up when the installers arrived to make sure that the unit was acceptable. Your installers did a wonderful installing the new item and removing the old one. Kirk arranged for us to install the old face plate that matches our wood cabinetry which had to be sized. He recommended the right man to do the job and then installed the resized panel himself. What else could we ask? Nothing. We give him full credit for a near perfect experience. The installers always do an excellent job.
Dan was great. He was so knowledgeable on all the appliances. He helped me make a decision on the gas range. Just what he informed us about in the store made me change my mind. We bought a washer/dryer and after out remodel we plan to purchase a gas range/frig/hood/microwave and we will go back to see Dan.Thanks for the great customer service without the pressure to buy.
When visiting the Albert Lee store in Seattle, I was assisted by Mike Hoag. I must say a big thank you to him for his help. Everything was handled fast and professionally.
They were incredibly friendly and helpful. Dan sold us exactly what we wanted with features that we really like at a much better price than the competition. We had a very bad experience with Home Depot and this was a refreshing change. The delivery teams went out of their way to be polite, courteous and professional. This was a big contrast to the extremely hostile and uncaring delivery people from GE (Home Depot) who refused to deliver our appliances even after we had made special accommodations for them. They were not at all concerned that they had lost a $2000 sale. You now have new customers for life. We would much rather support a local business that actually cares.